IT PMO Lead - Remote

NTT DATA, Inc.; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading global technology services firm in Toronto is seeking an experienced IT PMO Lead. You will drive strategic planning and governance of IT projects in the pharma industry, managing cross-functional teams and ensuring compliance. The ideal candidate has over 5 years in IT project management and a Bachelor's degree. This role offers opportunities for remote or hybrid work arrangements.

Qualifications

• Minimum 5 years of experience in IT project/program management roles.
• 2+ years of experience leading enterprise-level ERP projects.
• Experience managing compliance with GxP, FDA 21 CFR Part 11, ISO.

Responsibilities

• Lead and evolve the IT PMO function, including portfolio oversight.
• Establish governance frameworks for regulatory compliance.
• Oversee budgeting and financial performance for IT initiatives.

Skills

IT project management

Pharmaceutical project management

Compliance frameworks

Financial management

Agile methodology

Stakeholder management

Education

Bachelor's degree in Computer Science, Engineering, Business

PMP or PgMP certification

Tools

MS Project

JIRA

Smartsheet

Job description

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT PMO Lead - Remote to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Role Overview

We are seeking an experienced IT PMO Lead to drive strategic planning, governance, and execution of IT projects across the organization, with a specific focus on pharma and manufacturing environments. The role will involve managing cross-functional teams, aligning projects with compliance frameworks, and optimizing delivery performance in regulated settings.

Minimum Required Skills & Experience

• Minimum 5 years of experience in IT project / program management roles.
• Minimum 3 years of experience managing IT portfolios in pharmaceutical, biotech, or manufacturing industries.
• Minimum 2 years of experience leading enterprise-level ERP, digital transformation, or systems integration projects.
• Minimum 2 years of experience with project governance frameworks and managing compliance with industry standards such as GxP, FDA 21 CFR Part 11, and ISO.
• Experience with project financial management, including budget planning, forecasting, and cost control.
• Experience implementing and improving Agile project execution practices.
• Proven experience in managing KPIs, metrics, and status reporting across multiple stakeholders.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• PMP, PgMP, or an equivalent project management certification (completed or in progress).

Preferred Skills

Excellent communication and interpersonal skills for managing diverse stakeholder groups.

Strong leadership capabilities with a track record of mentoring and developing PMO staff.

Experience coordinating between IT and business teams in cross-functional settings.

Ability to drive continuous improvement culture within PMO functions.

Familiarity with tools such as MS Project, JIRA, Smartsheet, or equivalent platforms.

Key Responsibilities

Lead and evolve the IT PMO function, including portfolio oversight, project intake, and resource planning.

Establish and enforce governance frameworks to ensure regulatory compliance and standardized delivery processes.

Collaborate with IT leaders, business units, and external partners to define and deliver strategic technology initiatives.

Drive Agile adoption, reporting best practices, and team-level process enhancements.

Oversee budgeting, forecasting, and financial performance for all IT initiatives.

Track project and portfolio health indicators, mitigate risks, and ensure delivery aligns with business goals.

Provide coaching and performance development support to PMO and project management staff.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https : / / us.nttdata.com / en / contact-us .

NTT DATA endeavors to make https : / / us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https : / / us.nttdata.com / en / contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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