IT PMO Business Analyst

Lightspeed Commerce; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the tech industry is seeking an IT PMO Business Analyst to support their Identity and Access Management Program. The ideal candidate will have 2-4 years of experience, strong analytical skills, and a proactive approach to project management. Join a fast-paced environment offering flexible work options and comprehensive benefits, including health insurance and wellness support.

Benefits

Equity

Flexible/hybrid remote work

Health insurance

Wellness benefits

Parental leave

Mental health support

Volunteer days

Flexible paid time off

Volunteering opportunities

Qualifications

• 2-4 years of experience as a business analyst, focusing on IAM or IT project management.
• Effective communication skills with stakeholders, auditors, and operational teams.
• Proficiency in Mac environment.

Responsibilities

• Review, clarify requirements, and generate project briefs for IT projects.
• Participate in planning and executing the IAM Program.
• Maintain project documentation during the intake process.

Skills

Analytical skills

Communication skills

Problem-solving skills

Attention to detail

Education

Relevant certifications (e.g., CISA, CISSP, CBAP)

Tools

Google Workspace

Monday.com

Slack

Workday

Job description

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Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are looking for a skilled IT Business Analyst to join our Information Technology team. In this role, you will play a crucial part in supporting the Identity and Access Management (IAM) Program and assisting with overall IT project intake processes. The role requires a blend of technical expertise, business acumen, and access governance best practices.

What You’ll Be Doing

1. IT Project Grooming
   • Review, clarify requirements, and generate a project brief for IT projects submitted by internal stakeholders.
   • Schedule intake sessions with stakeholders and technical leads.
   • Create project briefs and obtain signoff with clear scope, exit criteria, risks, and dependencies.
   • Maintain project documentation during the intake process.
2. IAM Program Assessment & Implementation
   • Participate in planning, designing, and executing the IAM Program, ensuring alignment with organizational objectives and compliance standards.
   • Gather requirements, conduct gap analysis, and define IAM policies and procedures with stakeholders.
   • Develop IAM processes, workflows, and documentation to improve security.
   • Generate regular reports on IAM implementation status, milestones, issues, and resolutions.
3. ITSM Project Coordination
   • Participate in team meetings and maintain documentation.
   • Keep project tasks updated in internal tracking systems.

What You Need To Bring

• 2-4 years of experience as a business analyst, focusing on IAM or IT project management.
• Experience with IAM principles, practices, and technologies is a plus.
• Effective communication skills with stakeholders, auditors, and operational teams.
• Attention to detail, especially in documentation and reporting.
• Proficiency in Mac environment and tools like Google Workspace, Monday.com, Slack, and Workday.
• Strong analytical and problem-solving skills to translate business requirements into technical solutions.
• Self-motivated, detail-oriented, able to multitask and work under pressure with tight deadlines.
• Excellent written and spoken English.

Nice To Have's

• Knowledge of COBIT.
• Experience in a high-growth tech company.
• Experience with change management.
• Bilingual in French and English.
• Interest in technical accountancy and financial reporting developments.
• Ability to work in a fast-paced environment, handle multiple projects, meet deadlines, and manage ambiguity.
• Ownership mindset.
• Team-oriented and independent working skills.
• Relevant certifications (e.g., CISA, CISSP, CBAP).

Who You Are

• Strong analytical thinker passionate about technology and process improvement.
• Comfortable with technical and business requirements.
• Organized and detail-oriented, especially in documentation and reporting.
• Proactive communicator working well with cross-functional teams.
• Self-motivated, adaptable, and capable of managing multiple priorities.

What's in it for you?

• Join a fast-paced, high-growth company.
• Work with talented colleagues and grow professionally.
• Enjoy benefits like equity, flexible/hybrid remote work, health insurance, wellness benefits, parental leave, mental health support, and volunteer days.

Additional benefits include Lightspeed equity scheme, flexible paid time off, health coverage, wellness allowance, parental support, mental health services, and volunteering opportunities.