IT Observability Infrastructure Technician - Dynatrace

Protechautowhitby; Montreal (administrative region); Hybrid; CAD 85,000 - 90,000; Full time

Benefits offered by this job

9% bonus

Vacation 3–5 weeks

RRSP matching 6%

Benefits

Sick/personal day

Cell phone allowance

Transit discounts

Job summary

Tech Talent International (SI) is seeking an IT Observability Infrastructure Technician - Dynatrace for a major banking client in downtown Montreal. The role can be permanent or long-term, starting with 5 days in office for 3 months, then a hybrid setup (3 days onsite, 2 days from home).

The candidate should have 3–5 years in technology monitoring, fluent English, Linux/Unix admin experience, Dynatrace cert within 3 months, and scripting skills (Python/Perl/Bash).

Qualifications

• 3–5 years in technology monitoring or architecture.
• Fluent in English.
• Linux/Unix administration with Windows knowledge.
• Dynatrace certification within 3 months if not already certified.
• Strong scripting in Python, Perl or Bash.

Responsibilities

• Design, implement, manage and support 24x7 server and network monitoring for the platform.
• Maintain, upgrade and architect integrations across Dynatrace, Geneos and Open Telemetry.
• Produce documentation on standards and deployment guidelines.
• Manage relationships with external technology providers and align IT production voice.
• Evaluate methods and tools to improve automation and security for delivery teams.

Skills

Dynatrace

Linux/Unix

Scripting

SQL

English fluency

Automation

Tools

Dynatrace

ITRS Geneos

Open Telemetry

Alerting Chain

Job description

Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.

Role: IT Observability Infrastructure Technician - Dynatpace

We currently have a role as an IT Observability Infrastructure Technician - Dynatrace with our large consulting client, working for a investment bank in the downtown Montreal area. The role can be either a permanent role or a long term contract.

Type: Permanent

Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)

Salary: Base salary ranges from $85,000 - $90,000 + 9% bonus + 3-5 weeks paid vacation + 6% RRSP matching + benefits + sick/personal day + cell phone allowance + discounts for public transit and may other perks

Contract Rate: $70-$75/hr (incorporated contractor)

MAIN RESPONSIBILITIES

• Participate in providing design, implementation, management, integration and support 2nd and 3rd levels for a 24*7 server and network monitoring platform.
• Maintain, upgrade and architect solutions in support of streamlined integrations across various system platforms including:
  • Dynatrace
  • ITRS Geneos
  • Alerting Chain
  • Open Telemetry
• Produce documentation on standards and guidelines for regional deployment and use of tools
• Manage the relationship with external technology providers to review new products, elevate issues, and provide a single voice from IT Production to these technology providers
• Evaluate current methods, software and architecture to propose and implement appropriate processes and tools to improve automate and secure OS Engineering and Service Delivery teams

Run the Bank activity.

• Participate in global meetings and liaise with Global counter parts in Paris, UK, LATAM and APAC to ensure consistency and alignment of tools and processes.
• Attend audit and compliance reviews ensuring the team remains compliant with bank standards and to address any non-compliance. Ensures compliance with any and all related Policies

REQUIREMENTS

• 3-5 years industry experience in a technology monitoring and architectural capacity
• Fluent in English
• System administration - In-depth knowledge and demonstrable hands-on experience in Linux/Unix and good knowledge on Windows systems.
• Good general understanding of global infrastructure, firewalls, network protocols, certificates management, network load balancing and considerations in these areas.
• Proficiency with SQL and database concept
• Knowledge of programming and scripting methodologies and demonstrable proficiency in writing code in one or more of the following languages: Python, Perl, Shell Scripting (Bash).
• Automation - Experience of automated test /server automation tools such as Ansible, Jenkins, Git and integration with security vaults.
• Must be Dynatrace certified, if not, within 3 months after the beginning of the contract

SKILLS AND BEHAVIOURS

• Ability to create a collaborative environment and deliver a consensus agreement with key IT personnel
• Good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
• Ability to work effectively in geographically dispersed cross-functional teams
• Ability to coordinate with various technical and non-technical teams to achieve quality results
• Introduce new ideas and processes which improve performance and productivity
• ITIL and process minded