IT (information technology) consultant

SOFTTEK INTEGRATION INC; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading IT consulting firm in Toronto is seeking a Technical Support Specialist to provide IT service delivery and support clients in a fast-paced environment. The ideal candidate has a Bachelor's degree, 3-5 years of relevant experience, and certifications such as ITIL and A+. This role offers health and dental benefits, and requires the ability to work independently and as part of a team.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Qualifications

• 3 years to less than 5 years of experience in IT service delivery.
• ITIL and A+ certifications required.

Responsibilities

• Provide technical support in a fast-paced environment.
• Manage IT infrastructure for consulting clients.

Skills

Client focus

Excellent oral communication

Excellent written communication

Organized

Team player

Analytical

Proactive

Education

Bachelor's degree

Tools

MS Office

MS Windows

MS Active Directory

MS Outlook

Job description

Overview

• Work Term: Permanent
• Work Language: Bilingual
• Hours: 32 hours per week
• Education: Bachelor\'s degree
• Experience: 3 years to less than 5 years
• or equivalent experience

Work setting

• Help desk
• Consulting firm
• Information technology (IT) infrastructure
• Transportation
• Information technology

Certificates, licences, memberships, and courses

• Information technology infrastructure library (ITIL) Certification
• A+ Certification

Computer and technology knowledge

• Information Technology Infrastructure Library (ITIL)
• Device drivers
• Word processing software
• MS Office
• MS Windows
• MS Active Directory
• MS Outlook

Area of work experience

• Information technology (IT) service delivery

Area of specialization

• Technical support

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Analytical
• Proactive

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits