IT (information technology) business analyst

TEK-PRO IT SOLUTIONS INC; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated IT professional to join their team. This role involves engaging with clients to understand their needs, designing and implementing effective information systems, and ensuring the security of data and software. The ideal candidate will possess strong communication skills and a proactive approach to problem-solving. Join a dynamic environment where your contributions will directly impact client satisfaction and operational efficiency. If you thrive in a collaborative setting and are passionate about technology, this opportunity is perfect for you.

Qualifications

• 1-2 years college diploma required.
• Experience in IT service delivery preferred.

Responsibilities

• Confer with clients to identify requirements and document technical needs.
• Design and implement information systems business solutions.
• Assess security risks and develop policies to minimize breaches.

Skills

Client focus

Excellent oral communication

Excellent written communication

Analytical

Team player

Flexibility

Proactive

Education

College, CEGEP or other non-university certificate or diploma (1-2 years)

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Experience and Specialization

Area of work experience

• Information technology (IT) service delivery

Additional Information

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive