IT Governance Analyst, Global Technology

Manulife; Toronto; Hybrid; CAD 86,000 - 136,000; Full time

Job summary

Manulife is seeking an IT Governance Analyst to strengthen governance, risk, and control practices across Global Architecture & Engineering. You will collaborate with leaders and risk partners to oversee risks, controls, and audit findings, driving improvements and concise executive reporting.

The role involves partnering with risk, compliance, audit, governance, and business stakeholders, translating complex information into actionable insights for senior leadership. Hybrid work in Canada.

Qualifications

• 3–5+ years in governance, risk, controls, audit, compliance, or related function.
• Strong analytical and critical-thinking to assess issues and root causes.
• Experience collaborating with senior leaders and cross-functional stakeholders.
• Ability to translate multiple sources into actionable insights.
• Strong communication and facilitation with stakeholders.
• Experience supporting governance forums, risk reviews, or audits.
• Balance strategic thinking with accountability and execution.
• Proficiency with Excel, PowerPoint, SharePoint, and Teams.

Responsibilities

• Maintain oversight of A&E risks, controls, and audit findings to stay current and fit for purpose.
• Identify gaps across risks, controls, and governance processes and propose improvements.
• Drive simplification of governance, risk, and control processes across A&E.
• Partner with risk, compliance, audit, governance, and stakeholders to align activities.
• Assess remediation plans and risk commitments to ensure accountability.
• Support preparation for audits, governance reviews, and regulatory assessments.
• Develop concise executive reporting on risk and governance matters.
• Translate complex information into actionable leadership insights.
• Identify trends and systemic risks affecting A&E.
• Support governance forums and leadership reviews; drive continuous improvement.

Skills

Analytical thinking

Risk management

Governance

Stakeholder management

Communication

Tools

Archer

Jira

Azure DevOps

ServiceNow

Job description

Join our Global Technology team!

The IT Governance Analyst role plays a key part in helping shape and strengthen governance, risk, and control practices across Global Architecture & Engineering, working closely with leaders, subject matter experts, and risk partners across the organization.

The position offers broad exposure across A&E and the opportunity to influence how governance, risk, controls, audits, and regulatory commitments are managed across the organization.

Position Responsibilities:

• Maintain oversight of A&E risks, controls, corrective action plans, audit findings, and regulatory obligations to ensure they remain current, connected, and fit for purpose.
• Identify gaps, overlaps, and inconsistencies across risks, controls, and governance processes, recommending practical improvements.
• Drive the rationalization and simplification of governance, risk, and control processes across A&E.
• Partner with risk, compliance, audit, governance, and business stakeholders to align activities and provide oversight, challenge, and insight.
• Assess remediation plans, corrective actions, and risk commitments to ensure they remain appropriate, accountable, and on track.
• Support preparation for audits, governance reviews, and regulatory assessments.
• Develop concise executive-level reporting on risk, control, and governance matters.
• Translate complex information into actionable insights and recommendations for leadership.
• Identify and communicate key trends, themes, and systemic risks affecting A&E.
• Support governance forums, leadership reviews, and organizational risk discussions.
• Drive continuous improvement of governance practices, tools, and operating processes.

Required Qualifications

• Minimum 3 to 5 years+ of experience in governance, risk management, controls, audit, compliance, operational risk, business management, or a related function.
• Strong analytical and critical-thinking skills, with the ability to assess issues holistically and identify root causes, gaps, and emerging risks.
• Experience working with senior leaders and cross-functional stakeholders in complex organizational environments.
• Demonstrated ability to synthesize information from multiple sources and translate it into actionable insights and recommendations.
• Strong communication, facilitation, and stakeholder-management skills.
• Experience supporting governance forums, risk reviews, audits, regulatory initiatives, or remediation programs.
• Ability to balance strategic thinking with execution, accountability, and follow-through.
• Proficiency with Microsoft Excel, PowerPoint, SharePoint, and Teams.

Preferred Qualifications

• Experience using Archer, Jira, Azure DevOps, ServiceNow, or similar governance and workflow platforms.
• Experience supporting governance, risk, and control activities within Architecture & Engineering or another technology-focused function.
• Experience preparing concise risk and governance reporting for senior leadership.
• Knowledge of corrective action plans, regulatory commitments, and audit-remediation processes.

When You Join Our Team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [e-mail] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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