IT Field Technician Dilawri Group of Companies - Ontario Region Mississauga, ON

Dilawri Group of Companies; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

The Dilawri Group of Companies is seeking an IT Field Technician to join a leading team that emphasizes growth and collaboration in a dynamic market. This position involves providing technical support, maintaining client relationships, and performing various IT duties while ensuring exceptional customer service. Candidates should possess strong problem-solving skills, relevant degrees or certifications, and be willing to travel within the Greater Toronto Area.

Benefits

Competitive compensation

Employee support and training programs

Career growth and advancement opportunities

Employee discount programs

Work-life balance

Qualifications

• Experience in an IT field technician role, preferably in the automotive industry.
• Good customer service and time management skills.
• Ability to troubleshoot and implement solutions.

Responsibilities

• Provide technical support and maintain customer relationships.
• Travel within the GTA for service calls.
• Collaborate with the team and manage schedules.

Skills

Technical support

Network management

Software management

Customer service

Documentation

Team collaboration

Problem-solving

Education

Associate or Bachelor's degree in IT, Computer Science, or related field

CompTIA A+, Network+ certifications

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

The Dilawri Group is now actively searching for an IT Field Technician to join the team!

Apply to this position if you:

• Thrive in a dynamic and disruptive market.
• Embrace change and seek growth through challenges.
• Areeager to be part of a new era in analytical leadership and empowerment.
• Possess an open mind and strong drive, even without prior management experience.

Responsibilities:

• Solid foundation in: Technical support, Network/Software/Inventory Management, System Maintenance, Customer Service, Documentation, Team Collaboration, and Project Assistance.
• Demonstrated ability to work independently with exceptional troubleshooting, problem-solving, and solution-implementation skills.
• Foster and maintain positive and professional relationships at customer sites.
• Collaborate effectively as a team player.
• Highly organized and dependable.
• Willingness to travel within the GTA.
• Perform tasks as assigned by management when not engaged in service calls.
• Must be available to rotate schedule from Monday to Friday and Tuesday to Saturday, with occasional after-hour projects.
• Prior experience in a similar IT field technician role is highly desirable.

Qualifications:

• Associate or Bachelor's degree in IT, Computer Science, or a related field preferred.
• Relevant certifications such as CompTIA A+, Network+, or similar are advantageous.
• Proven experience in an IT field technician role, preferably within the automotive industry.
• Good customer service and time management skills.
• Car with valid Ontario Driver's License.
• Clean Driver’s Abstract.

What We Offer:

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

The Dilawri Group of Companies represents 83 dealerships nationwide, including 23 in Ontario! We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence, and providing an exceptional customer experience. We strive to provide our employees with more than just a job but a career. Our "promote from within" culture, training, solid pay plans, benefits, and perks—including employee incentives on vehicle purchases, parts, and service—are integral to our approach.

Dilawri Group of Companies is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified individuals of all backgrounds, making employment decisions without regard to any protected status.

Dilawri Group of Companies - Ontario Region