IT Director (T)

MSP Corp Prairies; Montreal; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director of IT/IS to lead their technological evolution. This pivotal role involves overseeing IT infrastructure, managing vendor relationships, and driving digital transformation initiatives. You will collaborate with cross-functional teams to implement scalable solutions that enhance operational efficiency and support growth. The ideal candidate will have extensive experience in IT leadership, particularly within the retail sector, and possess a strong understanding of cloud platforms and cybersecurity. If you are ready to make a significant impact in a dynamic environment, this opportunity is for you.

Qualifications

• 10+ years of IT experience with 5+ years in leadership roles.
• Proven track record of leading digital transformation initiatives.
• Strong project management skills, preferably Agile or PMP.

Responsibilities

• Lead and inspire a high-performing IT team aligned with company goals.
• Oversee vendor relationships and departmental budgets.
• Implement IT strategies and ensure data security and compliance.

Skills

IT Leadership

Digital Transformation

Cybersecurity

Cloud Platforms (AWS, Azure)

Project Management

Vendor Management

Data Privacy Laws

APIs and Middleware

Education

Bachelor’s degree in Computer Science

Master’s degree in IT or Engineering

Tools

Power BI

Tableau

SQL Server

Visual Next

SAP AFS

Infor M3

NetSuite

Job description

Advance Your Career with a Leadership Role in IT

Now Hiring on Behalf of Our Client: Director, IT/IS

Location: Montréal West

Work Schedule: Monday to Friday, 8:30 a.m. – 5:00 p.m.

Work Environment: Onsite, 4–5 days per week (non-negotiable)

At MSP Corp, we don’t just build our own teams — we help our clients build theirs. As a national leader in managed IT services, we partner with exceptional companies to find the right talent to power their growth. We are currently supporting one of our clients in the search for a Director, IT/IS — a critical leadership position that will shape their long-term technology strategy and ensure operational excellence across all IT domains.

About The Role

As the Director, IT/IS, you will be the driving force behind the company's technological evolution, working closely with cross-functional teams to design, implement, optimize, and support both current and future-state technologies. You will oversee all aspects of IT infrastructure—from servers and storage to networks, cloud platforms, and applications—while building systems to support company growth.

What You’ll Do

1. Lead and inspire a high-performing, collaborative team aligned with company values and strategic goals.
2. Set clear KPIs and support continuous development through coaching and feedback.
3. Oversee vendor and consultant relationships to ensure alignment with tech strategy and business needs.
4. Manage departmental budgets and capital project proposals in line with strategic priorities.
5. Assess and enhance IT infrastructure, implementing scalable, secure solutions to support growth.
6. Develop and maintain a long-term tech roadmap and drive ERP modernization initiatives.
7. Define and deliver IT solutions that boost efficiency, streamline operations, and enhance performance.
8. Implement IT strategies, policies, and procedures based on evolving business and industry needs.
9. Ensure data security, disaster recovery, and compliance through robust risk management practices.
10. Lead system integrations, IT/IS development, and modernization projects across the organization.
11. Maintain accurate system documentation and perform regular audits for performance and security.
12. Manage all IT infrastructure and vendor contracts to maximize value and standardization.
13. Act as the escalation point for complex technical issues and ensure delivery of best-in-class IT service.
14. Conduct regular audits, maintain documentation, and oversee all hardware, software, and vendor agreements.

What We’re Looking For

1. Bachelor’s degree in computer science, IT, Engineering, or related field (master’s preferred).
2. 10+ years of IT experience, with 5+ years in leadership or director-level or senior manager roles.
3. Experience in retail, fashion, or consumer goods industries required.
4. Must have experience dealing with Major US Retailers such as Walmart, Kohls, Sam’s Club (experience with international major retailers an asset).
5. IT infrastructure: Networking, servers, cloud (AWS, Azure), cybersecurity.
6. Familiarity with apparel-specific ERPs (like Visual Next, SAP AFS, Infor M3, NetSuite).
7. Advanced knowledge of EDI protocols, X12 standards, and the SQL Server environment.
8. BI tools (Power BI, Tableau), data warehousing, reporting.
9. Retail tech stack integration.
10. APIs, middleware, and cross-platform data sync.
11. Knowledge of Canadian data privacy laws and cybersecurity standards.

Leadership & Strategy

1. Proven track record of leading digital transformation and technology roadmap planning.
2. Ability to bridge business and IT—communicate technical solutions in business terms.
3. Experience managing vendor relationships, contracts, and SLAs.
4. Budget management and IT cost optimization skills.
5. Strong project management experience (Agile, Scrum, PMP is a plus).

Industry Knowledge & Soft Skills

1. Understanding of seasonal inventory cycles, product lifecycle management (PLM).
2. Knowledge of supply chain technologies used in fashion (e.g., RFID, warehouse automation).
3. Strong leadership and team-building skills.
4. High emotional intelligence and stakeholder management.
5. Problem-solving and “find a way” mentality.
6. Ability to thrive in fast-paced, trend-sensitive environments.