IT Coordinator

EnerStar Solutions; Medicine Hat; On-site; CAD 60,000 - 85,000; Full time

Job summary

EnerStar Solutions is seeking an IT Coordinator to ensure day-to-day technology operations run smoothly. Responsibilities include providing IT support, managing technology assets, and contributing to projects. The ideal candidate will have a strong technical background, a proactive problem-solving approach, and the ability to communicate effectively with users.

Benefits

Workplace retirement plan with RRSP matching

Health insurance

Vision insurance

AD&D insurance

Life insurance

Employee assistance program

Referral program

Paid time off including holidays

Qualifications

• Minimum 4 years experience in IT support or systems administration.
• Relevant IT certifications are an asset.
• Basic understanding of Finance/Accounting software is a plus.

Responsibilities

• Support and maintain internal IT environment.
• Resolve hardware, software, and connectivity issues.
• Manage deployment and lifecycle of IT assets.

Skills

Troubleshooting

Analytical skills

Communication skills

Project Coordination

Customer-facing IT

Education

2 year diploma in Information Technology

Tools

Microsoft 365

Windows Operating Systems

Job description

EnerStar Solutions provides customized rental and service solutions for all industries. We have everything for your worksite and can help you in transportation; accommodations matting water lighting logistics communications and more! EnerStar Solutions integration with Starlink the most reliable and efficient high-speed broadband internet powered by the newest Low Earth Orbit satellites will help you connect from the most remote locations on the globe ensuring efficiency and productivity.

We help clients integrate remarkably efficient solutions that are modern turnkey and minimize operational costs. We design rental and service solutions for all industries that seamlessly integrate to your worksite.

Our Core Values shape our business operations employee conduct and relationships with customers and clients. We are committed to being a better business and better individuals by adhering to these values. We aim to continuously set the standard while striving to be an industry leader by keeping our equipment and technology up-to-date and conducting business in a manner compatible with the environmental social and economic needs of the communities in which we operate.

POSITION SUMMARY

The IT Coordinator supports and maintains EnerStars internal IT environment. This position is responsible for ensuring seamless day-to-day technology operations providing exceptional support to internal users and contributing to IT projects that enhance organizational efficiency. The IT Coordinator is a proactive problem-solver with strong technical skills and a passion for an Integrated Approach.

NOTE : Currently this position is open to local candidates as this will be an onsite position.

DUTIES AND RESPONSIBILITIES

• Work Safely or not at all. Value and follow all safe work practices company policies and client worksite regulations
• Champion EnerStar Core Values
• Serve as the first point of contact for internal IT support resolving hardware software and connectivity issues
• Manage the ordering setup deployment and lifecycle of computers and IT assets
• Coordinate and support IT related projects ensuring timely execution and communication
• Collaborate with the Communications department and support EnerStars customer NOC as needed
• Act as a liaison between EnerStars internal IT environment and external partners including Starlink Communications legacy operations and our 3rd party IT managed service provider
• Maintain accurate documentation of systems procedures and support activities
• Identify opportunities for process improvement and contribute to IT strategy discussions
• Additional responsibilities : as identified and assigned

Travel : The individual in this role should be able and willing to travel as required by EnerStar Solutions.

POSITION REQUIREMENTS

Education :

• 2 year diploma in Information Technology or related field required
• Relevant IT certifications (e.g. : Microsoft Cyber security AI utilization Docuware Zoho Quickbooks ERP Platforms etc.) are an asset
• Basic understanding of Finance / Accounting and related software & programs is considered an asset

Experience :

• Minimum of 4 years experience in IT support systems administration or a related technical role
• Experience in a customer-facing IT role is highly desirable
• Experience with Starlink internet service provision is considered an asset

KNOWLEDGE SKILLS AND ABILITIES

• Strong troubleshooting and analytical skills with a solution-oriented mindset
• Excellent interpersonal and communication skills; able to explain technical concepts to non-technical users
• Systems thinking mindset approaching challenges and complex situations with consideration to the interconnectedness of relationships people and departments
• Proficiency in Windows operating systems Microsoft 365 and common enterprise applications
• Familiarity with networking concepts cloud services and endpoint security
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated detail-oriented and committed to continuous learning

Benefits :

• Workplace retirement plan with RRSP matching
• Health insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Employee assistance program
• Referral program
• Paid time off including holidays

EnerStar will provide you with great work conditions and an excellent total compensation package.

EnerStar is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

EnerStar Solutions . Quality You Desire. Service You Expect. Solutions That Work.

Required Experience :

Manager

Key Skills

Computer Hardware,IT Experience,Mac Os,Avaya,Mobile Devices,Windows,Help Desk,IT Support,Order Fulfillment,Project Coordination,Google Suite,Troubleshooting

Employment Type : Full-Time

Department / Functional Area : Administration

Experience : years

Vacancy : 1

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Coordinator • Medicine Hat, Alberta, Canada