IT Business Sr Analyst - C12 - MISSISSAUGA

Eco South Services; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an IT Business Senior Analyst to bridge the gap between business users and technologists. This role involves formulating system objectives, consulting with clients to address complex issues, and supporting system changes to enhance business performance. The ideal candidate will have over 5 years of experience in data analysis, exceptional communication skills, and the ability to manage multiple priorities effectively. Join a dynamic team where your contributions will drive business planning and performance insights.

Qualifications

• 5+ years of relevant experience in data analysis and business processes.
• Proven ability to manage multiple activities and develop relationships.

Responsibilities

• Define systems scope and objectives for complex projects.
• Consult with clients to solve complex system issues through evaluation.
• Support system change processes and provide operational support.

Skills

Data Analysis

Microsoft Office Suite

Interpersonal Skills

Communication Skills

Time Management

Education

Bachelor's Degree

Job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5+ years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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