IT Business Analyst

QuadReal Property Group Ltd; Vancouver; Hybrid; CAD 80,000 - 95,000; Full time

Job summary

A global real estate firm is seeking an experienced IT Business Analyst for their Enterprise Solutions team in Vancouver. The role is pivotal for maximizing organizational performance by analyzing and enhancing existing systems, particularly within the Self-Storage vertical. Applicants should have at least 4 years of relevant experience and excellent communication skills. The position offers a salary of $80,000–$95,000 and a comprehensive rewards package.

Benefits

Health benefits

Pension

Paid time off

Qualifications

• At least 4 years of experience as a Business Analyst or similar role, preferably in a complex real estate environment.
• Excellent communication, facilitation, and collaboration skills.
• Knowledge of Agile and Waterfall methodologies.

Responsibilities

• Plan and lead scoping, requirements definition, and prioritization activities.
• Create, execute, and document test cases to validate system changes.
• Identify opportunities to improve business efficiencies.

Skills

Business analysis

Customer relationship skills

Documentation

Problem-solving

Communication

Education

4+ years as a Business Analyst

Tools

SiteLink

StorLogix

Yardi

Job description

QuadReal Property Group is a global real estate investment, operating, and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships, and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating, and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships, and through operating platforms in which it holds an ownership interest.

QuadReal aims to deliver strong investment returns while creating sustainable environments that benefit the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Job Opening: IT Business Analyst – IT Enterprise Solutions

Locations: Vancouver, BC / Calgary, AB / Toronto, ON

Role Description

This role involves full responsibility for business analysis, where your advice and decisions will significantly impact the organization’s profitability and effectiveness. The IT Business Analyst, Enterprise Solutions, will help maximize organizational performance through implementing advanced tools and processes, especially within the Self-Storage business vertical. Key tasks include analyzing user requirements, processes, procedures, and problems to automate or improve existing systems, and reviewing capabilities, workflows, and process limitations.

Responsibilities

• Plan and lead scoping, requirements definition, and prioritization activities for system enhancements and projects. Collaborate with stakeholders to investigate business requirements, conduct feasibility studies, and prepare business cases. Challenge initiatives with a focus on business value.
• Assist in creating business cases, ROIs, and other project documentation with input from stakeholders.
• Create, execute, and document test cases and scripts to validate system changes and support user acceptance testing.
• Support daily operations of the Self-Storage portfolio and help resolve escalated support issues related to applications and operational systems.
• Engage with suppliers to resolve incidents and problems, and implement service improvement initiatives.
• Identify opportunities to improve business efficiencies and optimize use of QuadReal’s enterprise applications.
• Promote a customer-centric culture in all interactions.
• Assist in creating training materials and conducting training sessions.
• Support onboarding and offboarding of Self-Storage assets and contribute to portfolio growth.
• Maintain and troubleshoot current software and assist with new system implementations.
• Oversee projects related to Self-Storage.

Experience and Qualifications

• At least 4 years of experience as a Business Analyst or similar role, preferably in a complex real estate environment.
• Experience with enterprise applications, especially SiteLink, StorLogix, and Yardi, is advantageous.
• Understanding of Self Storage business processes.
• Excellent documentation, problem-solving, and customer relationship skills.
• Ability to develop effective working relationships at all organizational levels.
• Strong communication, facilitation, and collaboration skills.
• Knowledge of Agile and Waterfall methodologies; change management and process re-engineering experience are assets.
• Ability to manage multiple priorities and work under pressure; occasional travel may be required.

The annual salary range is $80,000–$95,000, with a comprehensive rewards package including incentives, health benefits, pension, and paid time off.

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Note: QuadReal does not accept unsolicited resumes unless through a formal agency agreement. We are committed to providing accommodations for applicants with disabilities during the hiring process.