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A leading IT management firm in Canada is seeking a professional to oversee asset lifecycle, software lifecycle, vendor, and contract management. This role requires strong communication skills and the ability to track compliance and manage budgets effectively. Applicants must have a focus on customer service and quality, with fluency in English essential. Knowledge of additional languages is a plus. This position will offer opportunities for professional growth in a collaborative environment.
Asset Lifecycle Management
Maintain lifecycle plans for hardware, software, and infrastructure (servers, network equipment, etc.) in the ITAM system.
Monitor end-of-life (EOL) and end-of-support (EOS) risks, ensuring they are proactively tracked and addressed.
Report on compliance metrics, including zero unlicensed or EOL assets.
Collaborate with IT teams to plan replacements and upgrades across geographies.
Software Lifecycle Management
Collaborate with IT teams to track software usage, identify cost optimization opportunities, and ensure software is available to end users.
Support compliance efforts and help evaluate licensing needs across the organization.
Vendor Management
Support vendor evaluations, onboarding, and performance monitoring.
Build and maintain strong supplier relationships to ensure best pricing, service levels, and responsiveness.
Partner with local and regional teams to manage mobile contracts (e.g., Canada, France, South Africa).
Contract Management
Maintain a repository of contracts related to IT assets, services, cloud platforms, and telecom.
Track contract terms, renewal dates, and ensure appropriate IT stakeholders are notified ahead of expiration.
Support contract-related documentation and inquiries across all IT functions.
Procurement Management
Participate in procurement activities for IT hardware, software, cloud services, and infrastructure across multiple countries.
Ensure alignment with global standards and compliance with procurement policies.
Assist with purchase orders, vendor onboarding, and invoice reconciliation.
Financial Management
Assist in IT budget planning, tracking, and reporting for both CAPEX and OPEX.
Monitor IT project spend against budget and provide variance analysis.
Forecast costs and identify savings opportunities, especially in Azure Cloud spend.
Evaluate and recommend AI or automation tools for financial tracking and cost governance.
Lifecycle Planning & Governance
Maintain lifecycle plans for hardware, software, and infrastructure (servers, network equipment, etc.).
Ensure end-of-life and end-of-support risks are proactively tracked and addressed.
Collaborate with all IT teams to plan replacements and upgrades.
Requirements