IT Applications Lead

Viterra; Regina; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global agricultural network is seeking an IT Applications Lead in Canada to spearhead the CRM team. This role involves leading software design, enhancing process improvements, and managing technology solutions. The ideal candidate has over 8 years of IT experience and strong Salesforce administration skills. The company offers a competitive salary, benefits, and an inclusive work environment.

Benefits

Competitive salary

Comprehensive benefits

Short-Term Incentive Plan

Retirement Savings Plan

Qualifications

• 8+ years of relevant experience in IT.
• 5+ years of Salesforce administration and development experience.
• Experience with Salesforce integration with Azure DevOps is an asset.

Responsibilities

• Lead the CRM IT team to deliver technology solutions.
• Ensure adherence to software design policies and standards.
• Manage risk during software development and deployment.

Skills

Customer service orientation

Expert knowledge of information systems

Analytical skills

Interpersonal skills

Education

Post-secondary degree in Information Technology

Tools

Salesforce Sales Cloud

iPaaS (webMethods, MuleSoft)

Job description

At Viterra, we thrive on connection. As a global agricultural network, our team recognizes the power of connecting local farmers to countries around the world. We are committed to creating a workplace that provides our people with support, guidance, and motivation to achieve more. Come see how we feed your drive with work you can take pride in, accessible leadership, and meaningful rewards.

Support the IT backbone of a leading global agriculture company by tackling modern IT challenges to elevate the business and grow your skills.

IT Applications Lead (Customer Relationship Management - CRM)

Advance your career as an IT Applications Lead at Viterra. This position is responsible for leading the CRM IT team in partnering with internal stakeholders to set the direction for business and technical solutions. The role will provide proactive and continuous support for process improvement while fostering relationships with IT and business partners. This position also ensures technology solutions meet our corporate direction.

What you'll do

1. Lead the selection and development of appropriate software design methods, tools, and techniques. Develop organizational policies, standards, and guidelines for software design and software architectures. Ensure adherence to technical strategies and systems architectures, including security. Lead impact analysis on major design options, make recommendations, assess and manage associated risks.
2. Develop organizational policies, standards, and guidelines for software construction and refactoring. Plan and lead software construction activities for strategic large and complex development projects. Develop new methods and organizational capabilities, and drive adoption and adherence to policies and standards.
3. Determine testing policy and own the supporting processes, including software security testing. Manage risk and take appropriate actions as required.
4. Lead the assessment, analysis, planning, and design of release packages for strategic large and complex development projects, including assessment of risk. Liaise with business and IT partners on release scheduling and communication of progress. Conduct post-release reviews. Ensure release processes and procedures are followed, and releases can be rolled back if needed. Identify, evaluate, and manage the adoption of appropriate release and deployment tools, techniques, and processes (including automation).
5. Lead the development of architecture for complex application solutions based on business requirements, ensuring solution designs align with corporate governance and policies. Take full responsibility for balancing functional service quality and systems management requirements within a significant organizational area.
6. Plan and drive activities to implement continuous integration practices, including automated builds and testing using source control tools.
7. Establish policy and strategy for selecting solution architecture components and coordinate design activities to promote consistency.

What you bring to our team

• Superior customer service orientation with the ability to communicate clearly and effectively in a team environment.
• Demonstrated expert knowledge and understanding of information systems, application programming, database, and system design.
• Strong understanding of business issues and data challenges within the organization.
• Excellent analytical and interpersonal skills.
• At least 8 years of relevant experience with a post-secondary degree or diploma in Information Technology or a related discipline.
• A minimum of five years of Salesforce Sales Cloud administration and development experience.
• A minimum of five years of iPaaS (webMethods, MuleSoft) integration experience.
• Experience with Salesforce integration with Microsoft Azure DevOps is an asset.
• Experience with Salesforce third-party integrations (Plauti, SMS-Magic, Adobe Acrobat Sign, etc.) is an asset.

What we offer

• Motivated learning alongside high-performing colleagues.
• A competitive salary and comprehensive benefits.
• Short-Term Incentive Plan offering additional earning potential through an annual bonus.
• Future security through a Retirement Savings Plan.

Diversity, Equity, and Inclusion

At Viterra, we strive to bring together diverse minds, talents, and perspectives, reflecting the communities in which we operate. We believe everyone should feel secure and supported to bring their authentic selves to work. We are committed to employment equity and providing a safe, inclusive, and respectful work environment free of discrimination and harassment. We are one team, connected.

We also aim to provide an inclusive and accessible recruitment process. Please inform us if you need accommodations during the hiring process by contacting us at or by phone at 1.866.569.4411.

Apply today and join a team with a global reach to contribute to the future of the agriculture industry.

Employment Type : Regular

Posting Close Date : 7/9/2025

Key Skills: Law Enforcement, ABB, Marine Biology, Filing, Automobile, AV

Experience : years

Vacancy : 1