IT and Platform Lead

Autism Ontario; Toronto; On-site; CAD 80,000 - 84,000; Full time

Job summary

A leading charity organization, Autism Ontario, seeks an IT & Platform Lead to spearhead technology integration and enhancement. This hybrid role involves maintaining key IT systems and collaborating with various stakeholders to ensure optimal functionality and security. Candidates with substantial experience in SharePoint, Microsoft services, and a commitment to social impact are encouraged to apply. Enjoy a competitive salary and benefits package while contributing to a mission-driven organization dedicated to improving lives within the autism community.

Benefits

Flex Hours and Hybrid working model

3 weeks vacation plus additional personal days

Competitive Benefits Package

RRSP Contributions

In person team building activities

Qualifications

• 3+ years of experience in WordPress and SharePoint Online development.
• 2+ years managing Microsoft Entra ID and Intune.
• Knowledge of data privacy laws and cybersecurity best practices.

Responsibilities

• Manage front-end and back-end development of digital web systems.
• Oversee identity and access management policies and IT ticketing system.
• Develop workflows to automate business processes.

Skills

Problem-solving

Analytical skills

Customer-centric approach

Education

Bachelor’s degree or postgraduate diploma in Computer Science

Tools

Microsoft 365

Power Automate

Zoho Desk

Job description

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Autism Ontario is a charitable organization with a history of over 52 years representing the thousands of people on the autism spectrum and their families across Ontario. Autism Ontario is the province’s leading source of information and referral on autism, and one of the largest collective voices representing the autism community. Our mission is to create a supportive and inclusive Ontario for autism, and we value collaboration, respect, accountability and being evidence informed.

Job Summary

Location : Hybrid; primarily remote, but with occasional travel to Toronto Provincial Office or a regional office as needed

Salary : $80,000 - $84,000 / year

Duration : One-year contract

Role : New Role

Position Summary

Autism Ontario is looking for a dynamic and experienced IT & Platform Lead to join our technology team. Reporting to the IT Manager, this role is responsible for the development, maintenance, and security of key IT systems, including digital web (both front-end and back-end development), SharePoint Online, Microsoft Entra ID (formerly Azure AD), Microsoft Intune, and Managed Application Management Software. If you are a problem solver with a passion for technology and a heart for making a difference, this is the role for you!

Key Responsibilities

• Manage front-end and back-end development of digital web systems, ensuring an optimized user experience, security, and system performance.
• Develop, maintain, and optimize SharePoint Online solutions for document management, collaboration, and workflow automation.
• Oversee identity and access management (IAM), enforce security policies, and manage device compliance and endpoint protection using Microsoft Entra ID and Intune.
• Lead application deployment, updates, and security configurations for managed software solutions.
• Serve as a liaison between internal users and the Managed Service Provider (MSP) for ticket escalations and resolution tracking.
• Oversee the IT ticketing system, ensuring timely issue resolution, tracking project-related technical requests, and managing out-of-scope application support.
• Develop and maintain Power Automate workflows to improve efficiency and automate business processes.
• Provide training and user support on SharePoint, digital web, IT security best practices, and other enterprise applications.
• Collaborate with external vendors and service providers to resolve complex technical challenges and optimize system performance.
• Support critical events and programs, which may require working outside regular hours or on weekends; incident management may also necessitate after-hours work until issues are resolved.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or postgraduate diploma in Computer Science, Information Technology, or a related field.
• 3+ years of experience in WordPress development (front-end & back-end) and SharePoint Online development.
• 2+ years of experience with Microsoft Entra ID (Azure AD), Microsoft Intune, and Managed Application Management software.
• Proficiency in Microsoft 365 services, Power Automate, and cloud-based IT support.
• Advanced knowledge of data privacy laws, governance frameworks, and cybersecurity best practices.
• Experience troubleshooting IT systems, Microsoft Office Suite, and customer support ticketing systems (Zoho Desk is an asset).
• Strong analytical and problem-solving skills with a customer-centric approach.
• Previous experience in the non-profit sector or working with vulnerable populations is an asset.
• Certifications such as Microsoft Azure Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator, or relevant cybersecurity certifications are preferred.
• Demonstrated commitment to equity, inclusion, anti-racism, anti-Black racism, and anti-ableism.
• Bilingual proficiency (French / English) is an asset.

Autism Ontario offers a great work-life balance, a competitive benefits package. Some of the perks of joining our team include :

• Flex Hours and Hybrid working model
• Semi-casual dress code
• 3 weeks vacation, plus years of service days and 10 paid personal days
• Competitive Benefits Package with Healthcare spending account (including Health, Dental, EAP, Vision and more)
• RRSP Contributions
• In person team building activities
• A workplace culture that promotes both wellness and engagement
• You’ll be joining a team of passionate individuals who are looking to make a difference.

Interested candidates should submit a resume and cover letter before May 9th, 2025. We thank everyone for their interest in this position; however, only those candidates invited to interview will be contacted.

Autism Ontario is an equal opportunity employer committed to maximizing the diversity of our organization, and actively encourages individuals on the autism spectrum and from all equity deserving groups to apply. We welcome qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally protected factors.

Autism Ontario is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Accommodations are available upon request during the hiring process.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology, Individual and Family Services and Non-profit Organizations

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