IT and AI Administrative Assistant

Association Services
375 Hartman Rd
Kelowna, BC V1X2M9, CAN

Description

The YMCA of Southern Interior BC (SIBC) is a charitable association dedicated to building strong kids, strong families and strong communities. Y programs provide experiences to over 30,000 individuals annually in the areas of health, fitness & recreation, childcare, day camping, employment and community health. With a current annual operating budget of $19 million, the association employs over 500 full and part time staff and has 125 volunteers.

This role will have significant impact and provide support to the YMCA as a not-for-profit, community-based organization.

If the following sounds like meaningful work, this might be the job for you!

Reporting to the Senior VP, Strategy and Organizational Transformation, and working in collaboration with the IT Coordinator, the IT and AI Administrative Assistant will develop a comprehensive skill set valuable for their future IT career.

This position offers hands-on experience in IT support and AI policy development, contributing to the YMCA's technological advancement and operational efficiency. The student will play a key role in advancing AI policy and usage, with potential for future employment opportunities within the organization.

Tasks and Responsibilities:

AI Policy Development:

• Collaborate with the IT Coordinator to research and develop AI policies while staying updated on AI trends.
• Assist in drafting, reviewing, and finalizing policy documents.
• Help design and implement strategies for rolling out AI policies through training sessions which will educate staff.

Day-to-Day IT Support:

• Provide help desk support, basic IT training, troubleshooting hardware and software issues.
• Assist with installation, configuration, and maintenance of IT equipment.
• Monitor and maintain the network for smooth operations.
• Support user account management and access permissions.

System Maintenance:

• Perform routine maintenance on IT equipment.
• Ensure systems are up-to-date with software updates and security patches.

Project Assistance:

• Participate in project planning and execution.

We’d love to hear from people with:

• Enrollment in studies for a degree or diploma in Information Technology or related field.
• Experience and strong working knowledge of Microsoft 365 tools and an interest in gaining experience with IT tools like Asana, Basecamp, and Trello.
• Excellent problem-solving skills and adaptability, with ability to prioritize and multi-task.
• Strong interpersonal and communication skills with capability and desire to work within a collaborative team and possess an interest in growing into other IT related roles.
• This is a 9-week term role, part of the Canada Summer Job Program
• 30 hours per week
• Commitment to Mission, Vision, and Values: Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, and values of the YMCA of Southern Interior BC.
• Service Orientated: Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience. Creates action plans to resolve any service gap areas.
• Relationship Building and Collaboration: Builds positive interactions, listens attentively and communicates effectively to create an open communication environment. Share information, best practices, and resources with colleagues.

The YMCA’s Commitment to Trust, Safety, and Equality:

As part of a trusted charitable organization, you can expect to receive excellent services and safety training throughout your YMCA career. As the first step in your journey, you will be required to:

• Provide 3 references of a professional nature (ex. employer, supervisor, colleague, teacher, coach, etc.)
• Provide a satisfactory Criminal Record Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date. The YMCA will provide applicable instructions and paperwork.

The YMCA of Southern Interior BC is an equity employer and encourages applications from all individuals who may contribute to the diversity of our workplace. This includes persons with diverse abilities, persons of colour and ethnicity, Indigenous persons (First Nations, Metis, and Inuit), and people of all sexual orientations and genders.

Please direct resume and cover letter to:
Danielle Miranda
Senior VP, Strategy and Organizational Transformation