IS Support Technician III

Halifax Water is hiring for the job of Information Services Technician Level III. This is a full-time, term opportunity in the Corporate Services Department for a period of approximately14 months.

As an Information Services Technician Level III, you will:

• Be responsible for the provision of effective day-to-day operations, maintenance and support of Halifax Water's technical hardware, software and communication systems.
• Perform and provide support to other IS Support Technicians (Level I and II) as required due to workload or escalation.

To do this job, you need to have:

• Post-secondary diploma in Computer Science / Information Technology,
• Five years of experience relating to information technology support and communication
• Hands on experience with the following hardware/software:
  • Microsoft desktop and server operating systems,
  • Cloud computing platforms and services,
  • Network security and firewalls,
  • Hyperconverged infrastructure and virtualization technologies
  • Data communication protocols,
  • Email filtering and security,
  • IT auditing / monitoring software,
  • Connection to user applications and systems (GIS and SCADA would be an asset)
• ITIL Certification
• Certification in one of the following:
  • Cisco Certified Network Associate
  • Microsoft Certified Systems Engineer
  • VMware Certified Professional - Data Center Virtualization or Microsoft Azure Administrator
  • Equivalent certifications or experience may be considered
• A valid NS driver's license and access to reliable transportation

This job is a unionized job under CUPE Local 1431. You can find the job description and benefits to working at Halifax Water on the Halifax Water website (Work for Halifax Water | Halifax Water).

Halifax Water is an Equal Opportunity Employer. This means:

• Our goal is to be a diverse workplace that represents community we serve, at all job levels. We believe a diverse workforce positively contributes to Halifax Water's success, and the success of our community.
• We encourage applications from qualified African Nova Scotians, LGBTQ+ community, racially visible persons, women in non-traditional positions, persons with disabilities and Indigenous persons. We encourage you to self-identify in the cover letter.

Application Deadline:

• Apply by 4:30 PM on May 1, 2025.

Thank you for applying for a job with us. We will contact you only if we choose you for an interview.

If we offer you the job:

• You will need to successfully pass a background check.
• You will need to successfully pass other pre-employment testing. This could include a satisfactory drivers abstract and a satisfactory drug and alcohol test.