Investor Services - Senior Associate & Dealer Representative, Investor Services

Trez Capital; Vancouver; On-site; CAD 77,000 - 117,000; Full time

Job summary

Trez Capital is seeking a Senior Associate & Dealer Representative in Investor Services to enhance client engagement and streamline investor relations. The role offers a competitive compensation package and involves collaboration across various departments to improve investor experiences. Ideal candidates will have significant experience in financial services, strong analytical skills, and a commitment to exemplary service.

Qualifications

• Minimum 5 years experience in financial services, 3 years as a licensed dealing representative.
• Strong knowledge of investment products, particularly in the exempt market.

Responsibilities

• Meet with high-net-worth clients, providing investment advice and managing relationships.
• Ensure compliance with regulatory standards and maintain client documentation.
• Assist in marketing and sales activities to raise capital.

Skills

Client Management

Portfolio Construction

Analytical Skills

Relationship Management

Time Management

Education

Degree in Commerce or Business Administration

Completion of Canadian Securities Course (CSC)

Registered as a Dealing Representative

Tools

Microsoft Office

Job description

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Why Join Trez Capital?

Founded in 1997, Trez Capital is a non-bank leading provider of private commercial real estate debt and equity financing solutions in Canada and the United States. For over 25 years, we have consistently provided developers and owners with flexible short-to-mid-term financing. Trez Capital also offers private and institutional investors strategies to invest in a variety of opportunistic, fully secured mortgage investment funds and investment assets. We have built our reputation on doing what we say, with a results-oriented approach to everything we do. We are building a better future as we proudly build better places for people to live, work and play. We are committed to our values – Trust, Respect, Excellence, and Zest - in all that we do. Trez offers a dynamic work environment with opportunities for growth and a competitive compensation package.

Why Join Trez Capital?

Founded in 1997, Trez Capital is a non-bank leading provider of private commercial real estate debt and equity financing solutions in Canada and the United States. For over 25 years, we have consistently provided developers and owners with flexible short-to-mid-term financing. Trez Capital also offers private and institutional investors strategies to invest in a variety of opportunistic, fully secured mortgage investment funds and investment assets. We have built our reputation on doing what we say, with a results-oriented approach to everything we do. We are building a better future as we proudly build better places for people to live, work and play. We are committed to our values – Trust, Respect, Excellence, and Zest - in all that we do. Trez offers a dynamic work environment with opportunities for growth and a competitive compensation package.

We pride ourselves on our relationships and are passionate about providing exemplary client service, creating loyal and satisfied investors and borrowers and fostering a collaborative environment in which our employees can excel. We believe in hiring the best people who are as committed to creating incredible experiences for our clients and our team members. We set bold goals and deliver results.

Job Purpose

The Senior Associate & Dealing Representative, Investor Services plays a critical role in supporting the Investor Services team by providing exceptional service and managing relationships with high-net-worth individuals, family offices, and other direct investors. Sr Associate will collaborate with other Trez departments such finance, operations, portfolio management, asset management, marking, and compliance to produce investor reporting and responses, support new product start-ups, and aid in annual audit and tax document production. This role will include process analysis in order to suggest improvements and implement migration of manual work to automated and scalable processes.

Primary Accountabilities

• Investor Engagement: Meet with existing and potential direct investors, providing personalized service, investment advice, and information on Trez's Offering Memorandum, Limited Partnerships, and Loan Sharing products.
• Client Management: Manage and service accounts for high-net-worth individuals, family offices, and friends of the firm, ensuring client satisfaction and regulatory compliance.
• Compliance and Documentation: Ensure all client files are current and meet regulatory requirements, adhering to Know-Your-Client (KYC) and Suitability standards during the registration of new investors.
• Reporting and Communication: Support production of monthly fund fact sheets, quarterly performance reports, and other investor communications. Proactively communicate with direct investors to keep them informed and engaged.
• Project Support: Contribute to process improvement projects within Investor Services, assisting initiatives that strengthen direct investors servicing and enhance the investor experience.
• Sales and Marketing Support: Assist in marketing and sales activities related to raising capital, working closely with the sales team to identify opportunities and provide necessary support.
  
  

Qualifications And Experience

• Degree or Diploma in Commerce, Business Administration or a related field;
• Minimum of 5 years of experience in the financial services industry, with at least 3 years as a Licensed Exempt Market Dealing Representative;
• Completion of Canadian Securities Course (CSC) or Exempt Market Products (IFSE) course; eligibility for registration as a dealing representative is required.
  
  

Core Competencies (Knowledge, Skills & Abilities)

• Strong working knowledge of constructing investor portfolios, including asset allocation strategies.
• Excellent time management skills, with the ability to multi-task and prioritize a diverse workload effectively.
• Superior analytical and problem-solving skills, with a focus on delivering high-quality outcomes.
• Superior interpersonal and relationship management skills, with the ability to build and maintain strong client relationships.
• Able to work independently and as part of a team, demonstrating initiative and collaboration.
• High level of accuracy and attention to detail, particularly in managing client documentation and compliance requirements.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
• Proficiency in Microsoft Office, with strong skills in Word, PowerPoint and Excel.
• In-depth knowledge of investment management products and services, with a focus on the exempt market.
  
  

On offer is a competitive total rewards package, with a base salary range of $77,520 to $116,280, dependent upon experience. Only direct applications will be accepted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business, Management, and Business Development

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