Investments Administrator

• Other Possible Location(s): Winnipeg, Manitoba; Calgary, Alberta; Edmonton, Alberta
• Job category: Not Evaluated (Job Family)

PPI (an independent subsidiary of iA Financial) is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education, marketing, and processing, to help Advisors elevate and grow their business with a socially responsible mindset.

At PPI, each day you have the opportunity to make a meaningful difference when you support our independent insurance advisors in providing financial security and peace of mind to their clients: Canadian families and businesses.

When you join PPI you will be part of a diverse, inclusive and equitable place to work that values different perspectives. You will benefit from a culture that is people-focused, inclusive and collaborative with opportunities to learn and develop your skills, develop your career and make a meaningful impact.

Our people drive our progress through innovative ideas and a commitment to excellence. We work hard and always ensure we have fun along the way.

PPI is pleased to provide employees with the flexibility of a hybrid work environment. This role is eligible for working from home up to 3 days per week.

Position Overview: The primary focus of the Investments Administrator is to effectively facilitate the processing of segregated fund trades and provide administrative support within the scope of the role, ensuring all tasks are processed in a compliant, accurate and timely manner to ensure service levels to advisors are maintained.

Key Responsibilities:

1. Facilitate the processing of segregated funds, GICs and other investment products with insurance carriers ensuring process protocols and service standards are consistently maintained.
2. Assume ownership of assigned files and quality of data, including recognizing any urgencies and assisting in the resolution of problems that may prevent a file from moving through the process as quickly as possible.
3. Track and follow-up on pending transfers with carriers.
4. Perform immediate follow-up with advisors regarding missing information, supporting documentation, information discrepancies and unclear instructions.
5. Effectively resolve any issues, questions or complaints as they pertain to investments.
6. Establish and facilitate new client accounts within the WealthServ Investment System.
7. Manage incoming and outgoing Investments mail to ensure all service standards are met.
8. Additional responsibilities, duties and special projects as identified.
9. Engage in actions that encourage, reflect and align with PPI’s ESG (Environmental, Social and Governance) commitments to our Advisors, their clients and our employees.

Education, Experience and Skills:

1. A minimum of 2 years' experience in the investment industry.
2. Superior organizational and time management skills with demonstrated ability to effectively manage multiple tasks and responsibilities.
3. Proven accuracy, attention to detail and data entry skills.
4. Excellent written and verbal communication skills.
5. Strong interpersonal skills with a demonstrated ability to develop and maintain relationships and work within a team environment.
6. Ability to represent self, office and organization in a professional, positive manner at all times.
7. Ability to handle sensitive and confidential information in a professional manner.
8. Knowledge of WealthServ and Microsoft Office programs; Outlook, Word, Excel and PowerPoint in particular.
9. Excellent English language skills, both oral and written, due to frequent interactions with English-speaking colleagues, internal partners and clients across Canada. French language skills beneficial but not required.

The expected salary range for this position starts at $45,000 and will be commensurate with the candidate’s experience and skill set.

We thank all candidates for applying, however only those selected for an interview will be contacted. Your resume may be used for other vacancies.

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See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.