Investigator, Research & Analytics - Full Time (Burnaby, British Columbia)

SCM Insurance Services; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in investigative services is seeking an Investigator for Research & Analytics in Burnaby. This full-time role involves conducting thorough investigations, collaborating with teams, and reporting findings while adhering to privacy standards. The ideal candidate will have a degree in a relevant field and possess strong research and analytical skills.

Qualifications

• Minimum 2 years of research and/or investigative experience required.
• Strong command of the English language is essential.
• Experience working in a client-focused environment is preferable.

Responsibilities

• Conduct detailed background and asset investigations on individuals.
• Document findings accurately and follow privacy legislation.
• Assist Surveillance and Risk Management Divisions with research.

Skills

Research skills

Analytical skills

Organizational skills

Decision-making skills

Education

Post-secondary degree in criminology or related field

Completion of internet investigative research training

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Company

Xpera Risk Mitigation and Investigation LP

Investigator, Research & Analytics - Full Time (Burnaby, British Columbia)

The Investigator, Research & Analytics will conduct a wide variety of detailed, quality, and timely research and investigative assignments. This position will work within the Open-Source Intelligence team and collaborate with team members daily. Along with possessing an investigative mindset, advanced report writing, and research skills, a strong command of grammar and the English language are essential to success in this role. In time, this role may be available for remote work!

The ideal candidate has a demonstrated ability to manage multiple tasks within a fast-paced environment under the pressure of tight deadlines. Strong organizational, analytical, and decision-making skills are required. Must conduct all investigations in a professional manner and always maintain strict confidentiality.

Responsibilities

• Conduct detailed, in-depth background and asset investigations on individuals and corporate entities in response to client requests using Internet research and databases
• Conduct intellectual property investigations via online research and site attendances
• Locate individuals throughout Canada using database and Internet searches as well as inquiries
• Assist with confirming focal points and identifiers, to maximize surveillance resources
• Comfortably navigate through popular social networking sites, locating, analyzing, and documenting relevant material found
• Document files accurately with file activity and all information gathered
• Ensure all client protocols and guidelines are followed
• Report your findings to our clients in accordance with Xpera standards and practices
• Abide by relevant privacy legislation and adhere to internal policies, guidelines and best practices that apply to open-source intelligence
• Provide support to the Surveillance and Risk Management Divisions with open-source research as needed
• Remain current on industry standards, new and emergent sites and participate in staff meetings and trainings for information sharing purposes
• Attend court or legal proceedings as required
• Other related duties, as required
  
  

Education

• Post-secondary degree, preferably in a related social science field such as criminology, forensic crime and intelligence analysis, journalism, sociology, psychology, etc. or equivalent combination of post-secondary diploma and relevant experience. Considered an asset but not required.
• Completion of ‘Using the Internet as an Investigative Research Tool’ training through Toddington International, or willingness to complete within two months
• A strong command of the English language (written and oral) is essential to success in this role
  
  

Professional/Technical Certification Or Licenses

• Holds a valid British Columbia Private Investigator License
• Reliable vehicle currently licensed for business/commercial purposes
  
  

Job Knowledge Or Work Experience

• Minimum 2 years research and/or investigative working experience
• Ability to work autonomously
• Prior experience working in a client focused environment
• Understanding of threat risk assessments and analytics
• Knowledge of all levels of the Canadian court system, insurance law and privacy legislation an asset
• Proficiency working with Microsoft Word, Excel, Outlook
• Advanced report writing and research abilities
  
  

Compensation: $26-$30 per hour

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.