Investigation & Fraud Specialist

SEPHORA; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading retail company is seeking an Investigation & Fraud Specialist to conduct thorough investigations into fraud and misconduct. The role involves collaboration with various teams and law enforcement to protect company assets and ensure compliance. Ideal candidates will have strong analytical skills and a Private Investigation License.

Qualifications

• 3-5 years of experience in investigations or related fields.
• Strong analytical and problem-solving skills required.

Responsibilities

• Conduct investigations into misconduct, fraud, and policy violations.
• Analyze data to identify patterns and threats related to fraud.

Skills

Analytical Skills

Problem-Solving

Communication

Discretion

Organizational Skills

Education

Private Investigation License

Tools

Investigation Software

Job description

Join to apply for the Investigation & Fraud Specialist role at SEPHORA

Job Title: Investigation & Fraud Specialist

Location: Canada (Remote)

Department: Asset Protection

Reports To: Manager Investigations & Fraud – Asset Protection

Job Summary

We are seeking a highly skilled and detail-oriented Investigation & Fraud Specialist to join our team. The successful candidate will be responsible for conducting thorough and objective investigations into allegations of misconduct, fraud, and other violations of company policies and regulations. This role also involves identifying, analyzing, and mitigating external fraud and organized retail crime threats across Canada. The role requires collaboration with Store Asset Protection teams, various departments, law enforcement agencies, and external partners to protect company assets and ensure a safe shopping environment.

Key Responsibilities

Internal Investigations

• Conduct comprehensive investigations into allegations of misconduct, fraud, and policy violations.
• Gather, review, and analyze evidence, including documents, electronic data, and witness statements.
• Interview employees and other relevant parties to obtain pertinent information.
• Prepare detailed investigation reports with findings, evidence, and conclusions.
• Collaborate with HR, District Asset Protection Managers, District Managers, and other departments to ensure thorough and fair investigations.
• Maintain confidentiality and integrity of investigation processes and documentation.
• Monitor investigation outcomes and follow-up actions to ensure timely resolution.
• Provide training to employees on ethical standards and compliance.
• Stay updated on industry trends, best practices, and legal developments related to investigations.

External Fraud/ORC

• Investigate incidents of external fraud and organized retail crime, including theft and fraud.
• Analyze data and trends to identify patterns and threats.
• Work with store teams, law enforcement, and other relevant departments to develop prevention strategies.
• Coordinate with law enforcement agencies for investigations and prosecutions.
• Review security footage, transaction records, and other data to identify suspicious activities.
• Keep current with industry trends and legal developments related to external fraud and ORC.
• Maintain confidentiality and integrity of investigation documentation.

Qualifications

• 3-5 years of experience in internal, ORC, and fraud investigations or related fields.
• Strong analytical and problem-solving skills.
• Private Investigation License required.
• Excellent communication skills.
• Discretion handling sensitive information.
• Proficiency with investigation software and tools.
• Knowledge of relevant laws and industry standards.
• Strong organizational skills and attention to detail.
• Ability to work independently and in teams.
• WZ Investigations & Interviewing Techniques is an asset.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Legal
• Industry: Retail