Inventory & Logistics Specialist

Giatec; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive company-paid benefits plan

Generous professional development budg

Volunteer and Life Days that make work

Your birthday off

RRSP matching program

Job summary

Giatec Scientific Inc. is seeking a hands-on Inventory & Logistics Specialist to anchor our Ottawa operations, managing day-to-day shipping, receiving, and inventory control across Ottawa and US locations, and supporting contract manufacturers and customers worldwide.

This is a senior role with international shipments and ERP systems experience, backing up the Manager during peak periods and ensuring accurate, timely data for leadership decisions.

Qualifications

• 4+ years hands-on experience in shipping and receiving, inventory control, freight handling, warehouse operations, or order fulfillment.
• Post-secondary training in shipping and receiving, inventory control, freight handling, or warehouse operations, or equivalent hands-on experience.
• Direct experience preparing international shipping and customs documentation.
• Experience maintaining inventory across more than one location, including inter-site transfers.
• Working knowledge of an ERP or inventory management system with transactional accuracy.
• Strong Excel skills, including the ability to analyze inventory and shipping data.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and solve problems independently.
• A track record of working independently with sound judgment about what to decide and when to elevate.
• Strong written and verbal communication skills.
• Comfortable lifting and moving packages up to 50 lbs (23 kg).
• Ability to work on-site in Ottawa 5 days a week.

Responsibilities

• Coordinate shipping, receiving, transfer, and inventory transactions in the ERP system.
• Maintain accurate inventory records across Ottawa and US locations, including contract manufacturer sites.
• Process international shipments and prepare required documentation including invoices, HS classifications, Incoterms, and certificates of origin.
• Support cycle counts, investigate discrepancies, and assist with reconciliations.
• Back up the Manager during vacations, absences, and peak periods to keep operations running smoothly.
• Collaborate with Sales, Accounting, Engineering, suppliers, and carriers as required.
• Maintain a clean, safe, and organized warehouse.

Skills

Shipping & Receiving

Inventory Control

Freight Handling

Warehouse Operations

Order Fulfillment

Excel/Data Analysis

Attention to Detail

Organizational Skills

Multitasking

Independent Problem Solving

Communication Skills

Education

Post-secondary training in shipping & receiving / inventory control / or warehouse operations

Tools

ERP System

NetSuite

Job description

About Giatec

Giatec is the category-defining digital concrete technology platform and the global leader in unifying concrete production, delivery, and placement into one intelligent system. As the intelligence backbone from plant to pour and beyond, Giatec transforms real-time data into measurable performance, accelerating construction, lowering carbon impact, reducing risk, and ensuring long-term concrete performance at scale. For more information, visit www.giatecscientific.com.

Job Overview

Giatec Scientific Inc. is seeking a hands‑on, operationally minded Customer Success and Solutions Specialist to anchor the hardware side of our customer‑facing operations. This is not a traditional support role. It is a coordination and execution role at the intersection of customer success, hardware deployment, and operational reporting, with direct visibility into how Giatec’s IoT technology is deployed, supported, and scaled across new and active customer accounts. The ideal candidate brings a strong customer service and customer success orientation, has owned operational outcomes in a professional setting, and is comfortable navigating both field realities and back‑office systems. You will serve as the central operational hub for both new hardware rollouts and the ongoing support of customers already running on Giatec technology, owning the deployment cadence, the stock and capacity picture, the day‑to‑day health of in‑life deployments, and the consolidated reporting that leadership relies on to make decisions.

Giatec operates with an AI‑first mindset. You will be expected to leverage AI as a core part of how this work gets done, from analysis and reporting through to customer communications and operational decision‑making.

The opportunity

Reporting to the Manager, Inventory & Logistics, the Inventory & Logistics Specialist is responsible for the day‑to‑day movement, receiving, storage, and tracking of materials and finished goods - across our Ottawa and US warehouse locations and out to our contract manufacturers and customers worldwide. This is a hands‑on role, and a senior one within the team. You'll handle international shipments and the documentation that goes with them, keep inventory accurate across multiple sites, and act as the primary backup for the Manager during vacation, absences, and peak periods. We're looking for someone with the experience and judgment to keep things running independently when they need to.

What you’ll do

Shipping and receiving

• Coordinate inbound and outbound shipments with carriers and courier services, selecting service levels appropriate to cost and urgency.
• Process domestic and international shipments and prepare the required documentation, including commercial invoices, HS classifications, Incoterms, and certificates of origin.
• Package and prepare customer orders, inter‑site transfers, and materials for shipment.
• Receive and verify incoming materials against purchase orders, and flag discrepancies for resolution.
• Track shipments in transit and follow up on delays, customs holds, or delivery issues. Process returns, replacements, and warranty shipments.

Inventory and material movement

• Maintain accurate inventory records across Giatec's warehouse locations in Ottawa and the United States, and for stock held at contract manufacturer sites.
• Repack and kit raw materials for shipment to Giatec's contract manufacturers, working to spec and on schedule.
• Execute inventory transfers between locations, including the cross‑border documentation that Canada‑US movements require.
• Perform cycle counts, investigate inventory discrepancies, and assist with reconciliations.
• Support period‑end inventory reporting.

Systems and coordination

• Process shipping, receiving, transfer, and inventory transactions accurately in the ERP system.
• Work with Sales, Accounting, Engineering, suppliers, and carriers as required.
• Identify operational issues and recommend improvements to the Manager.
• Maintain a clean, safe, and organized warehouse.

Coverage

• Act as the primary backup for the Manager, Inventory & Logistics during vacation, absences, and peak periods, keeping day‑to‑day operations running and escalating appropriately.

What You Bring

Required

• 4+ years of hands‑on experience in shipping and receiving, inventory control, freight handling, warehouse operations, or order fulfillment.
• Post‑secondary training in shipping and receiving, inventory control, freight handling, or warehouse operations, or equivalent hands‑on experience.
• Direct experience preparing international shipping and customs documentation.
• Experience maintaining inventory across more than one physical location, including inter‑site transfers.
• Working knowledge of an ERP or inventory management system, and genuine comfort with transactional accuracy.
• Strong Excel skills, including the ability to analyze inventory and shipping data - not just read a report.
• Strong attention to detail and organizational skills.
• Ability to manage multiple competing priorities and solve problems independently.
• A track record of working independently in a prior role, with sound judgment about what to decide and when to elevate.
• Strong written and verbal communication skills.
• Comfortable lifting and moving packages up to 50 lbs (23 kg).
• Ability to work on‑site in Ottawa 5 days a week.

Nice to have

• Experience with NetSuite.
• Prior experience shipping dangerous goods, including products containing lithium batteries.
• Exposure to export controls or product regulatory certification requirements.

Perks And Benefits

• Competitive company‑paid benefits plan
• Generous professional development budget
• Volunteer and Life Days that make work/life balance easier to achieve
• Your birthday off because we want you to celebrate
• RRSP matching program

At Giatec, we believe that a diverse and inclusive workforce is critical to our success.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Giatec is committed to providing a barrier‑free recruitment process. Accommodations and support are available upon request throughout the hiring process. If you require accommodation, please contact [e-mail]. All accommodation‑related information will be kept confidential.