Inventory Control Coordinator

De Havilland Aircraft of Canada Limited; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Paid vacation

Extended health benefits (medical, +d)

Life insurance

RRSP/DPSP Plan

Employee and family assistance program

Job summary

De Havilland Aircraft of Canada Limited in Calgary seeks an Inventory Control Coordinator to manage inbound/outbound escalations, NCR processes, and cycle counts across multiple sites. You will analyse data, coordinate with suppliers, CSRs, quality, and warehouse teams, and drive continuous improvement in inventory accuracy and processes.

Strong analytical skills, ERP experience (IFS/SAP/JDE), and a background in supply chain are essential.

Qualifications

• Post-secondary education in Business Administration, Supply Chain Management, Commerce, or extensive supply chain experience.
• University degree in Supply Chain Management, Business or Technical discipline preferred.
• APICS CPIM, CSCP preferred or equivalent industry experience.
• Lean Six Sigma training, continuous improvement experience preferred.
• Forklift license, and experience with material handling equipment preferred.
• Strong analytical, critical thinking and problem-solving skills; attention to detail.
• Experience with ERP systems (IFS, SAP, JDE) is an asset.

Responsibilities

• Coordinate inbound/outbound order escalation with the warehouse.
• Administer NCR process for flagged parts and coordinate actions for resolution.
• Scrap inventory and manage NCR closure and material disposal.
• Support cycle counts across multiple distribution centers with root-cause analysis.
• Coordinate with CSRs, quality and warehouse on escalations and updates for parts availability.
• Track AOG/expedited orders through full flow to fulfilment (including kitting).
• Oversee RMA process with timely processing of returns and root-cause analysis.
• Support drop shipment and virtual transactions in IFS; reconcile balances at virtual locations.
• Train to become SME on IFS functionality for warehouse operations.
• Engage with warehouse leads to align on processes and best practices.
• Collaborate to resolve inventory accuracy, materials availability, and warehouse efficiency issues.
• Oversee storage location setup and maintenance for compliance and efficiency.
• Build relationships with suppliers and internal stakeholders to meet objectives.
• Train employees on responsibilities, safety procedures, and company policies.
• Ensure smooth operation of equipment and machinery and safety compliance.

Skills

Results oriented

Communication

Organizational skills

PowerPoint

Visio

MS Office

Executive summaries

Excel data analysis

Technical environment

Education

Bachelors in Business/Commerce or related

Supply Chain/Business degree preferred

APICS CPIM/CSCP preferred

Lean Six Sigma training

Forklift license

Tools

IFS

SAP

JDE

Job description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Inventory Control Coordinator

Position Summary

Reporting to the Manager Materials & Logistics, the Inventory Control Coordinator is focal point for coordinating inbound priority list for the warehouse, the investigation stock variances, coordination of the Non-Conformance Report (NCR) material, inventory adjustments, scrapping and providing updates on parts impacting customer orders. Responsible for ensuring inventory control and accuracy through compliance to process & procedures and coordination of root cause analysis and corrective action to support continuous improvement. Will require an aptitude for understanding supply-related issues and business needs, integrating, and analyzing data sets from various sources, following materials management processes and procedures both internally and with third parties, and executing ongoing management of company inventory. The Inventory Coordinator will work closely and build positive relationships within the supply chain, aftermarket, finance, and operations teams.

Tasks And Responsibilities

• Focal point for coordinating inbound/outbound order escalation priority lists with the warehouse.
• Focal point for administering the Non-Conformance Report (NCR) process for parts that are flagged as an issue in receiving and assigning the actions to the appropriate functions (Quality, Procurement, other) for resolution.
• Prime for scrapping inventory, including the financial approval process, completing scrapping transactions, closing the NCRs, and the controlled disposal of materials.
• Focal point for supporting the cycle counts across the distribution centers located in Calgary, Amsterdam, Singapore, and Sydney, with root cause analysis and corrective actions for inventory adjustments.
• Focal point for coordinating with CSRs, quality and the warehouse on customer order/part escalations and providing consolidated updates on part availability impacting customer orders.
• AOG and expedited order tracking through entire flow to order fulfilment, including kitting, DCS/Ratable program.
• Focal point for Return Material Authorization (RMA) process with timely processing of customer returns and root cause analysis on shipped related issues with corrective actions.
• Support customers drop shipment process and virtual transactions to support goods receipt and shipment in IFS. Includes investigation and reconciliation of inventory balances in the IFS virtual warehouse locations with inventory adjustments as required following the cycle count process.
• Train to become a Subject Matter Expert (SME) on IFS functionality and processes supporting warehouse operations.
• Engage with warehouse leads on daily tasks to ensure alignment on process & best practices.
• Work with various functions to solve problems affecting inventory accuracy, materials availability, warehouse efficiency and to drive process improvements.
• Oversight of storage location setup, changes, and maintenance required to support business requirements, and to ensure both physical and financial segregation of inventory.
• Build positive relationships with suppliers as well as internal stakeholders from the working level to executive level to achieve program objectives.
• Able to train employees on job responsibilities, safety procedures, and company policies to ensure efficient performance, regulatory compliance, and contributing to continuous improvement.
• Ensure smooth operation of equipment and machinery and able to operate them.

Education And Experience

• Post-secondary education in Business Administration, Supply Chain Management, Commerce, and/or have extensive experience in supply chain.
• University degree in Supply Chain Management, Business or Technical discipline preferred.
• APICS CPIM, CSCP preferred or equivalent industry experience.
• Strong analytical, critical thinking and problem-solving skills; great attention to detail.
• Lean Six Sigma training, continuous improvement experience preferred.
• Forklift license, and experience with different equipment for material handling preferred.
• Superior presentation, oral and written communication skills.
• Excellent computer skills including MS Word, Excel, and PowerPoint.
• Demonstrated ability to work independently in a fast-paced, dynamic, demanding and deadline-driven environment.
• 5+ years of relevant experience in business analytics/project management.
• 5+ years' experience with Supply Chain processes and a digital procurement platform.
• Experience with aircraft materials management considered an asset.
• Proficiency with the IFS, SAP, JDE, or other Enterprise Resource Planning (ERP) systems would be considered an asset.

Skills

• Results oriented and a team player comfortable working with all aspects of the organization.
• Excellent written and verbal communication skills (English).
• Outstanding organizational and multi-tasking skills.
• Strong presentation skills with excellent proficiency of MS PowerPoint, and ability to get into details as well as provide executive summaries of complex situations.
• Proficient with process mapping using Microsoft Visio.
• Highly proficient with Microsoft Office Suite.
• Comfortable dealing with all levels of an organization.
• Strong financial acumen with excellent proficiency in MS Excel to analyze data.
• Ability to work in a highly technical environment.

Why work at De Havilland?

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We've manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on its tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.