Intranet & Collaboration Platform Analyst

Vancouver Community College (VCC); Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

Vancouver Community College (VCC) is seeking an Intranet & Collaboration Platform Analyst to enhance its SharePoint environment. The role involves site administration, content strategies, and user engagement efforts. Ideal candidates will have a Bachelor’s degree and SharePoint experience. Join VCC to contribute to a collaborative and innovative educational environment.

Qualifications

• 3 years of experience in SharePoint administration.
• 2 years in content management within an intranet.
• Equivalent combination of training/experience accepted.

Responsibilities

• Administer and enhance the organization’s intranet including SharePoint.
• Develop content strategies to enhance user engagement.
• Provide ongoing user support and conduct training sessions.

Skills

Proficiency in SharePoint technology

Understanding of intranet best practices

Analytical skills

Interpersonal skills

Time management

Communication skills

Critical thinking

Education

Bachelor’s Degree in Information Technology

Relevant certifications such as Microsoft Certified: SharePoint Administrator

Job description

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Vancouver Community College (VCC) provided pay range

This range is provided by Vancouver Community College (VCC). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$38.56/hr - CA$45.24/hr

We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial.

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.

At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.

POSITION SUMMARY

This position is responsible for administering, configuring, and enhancing the organization’s intranet, including its SharePoint environment. This includes administering site architecture, content strategy, user collaboration, system performance, and integrations.

JOB RESPONSIBILITIES

• Create, configure, and administer intranet sites, libraries, lists, and workflows using SharePoint.
• Manage user permissions to ensure appropriate access and data security.
• Process key forms electronically, store internal information securely, and facilitate user collaboration.
• Develop and implement content strategies aimed at enhancing user engagement and improving the overall intranet user experience.
• Create, update, and maintain content on the intranet, ensuring all materials are accurate, relevant, and engaging.
• Apply industry best practices and reference existing marketing documents for intranet content and structure.
• Collaborate with various departments to gather content requirements and ensure that the intranet aligns with the needs of all stakeholders.
• Provide ongoing user support and troubleshooting.
• Conduct training sessions to help staff effectively utilize SharePoint tools and features.
• Implement and manage backup and recovery procedures to safeguard SharePoint data.
• Monitor the performance of SharePoint environments, identifying areas for improvement and implementing solutions.
• Apply updates, patches, and perform routine maintenance to ensure the SharePoint platform remains secure, stable, and up-to-date.
• Integrate SharePoint with other systems and applications to streamline operations and enhance functionality.
• Performs other related duties as required.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• 3 years of experience in SharePoint administration, including site creation, configuration, and management plus 2 years of experience in content management, preferably within an intranet environment.
• Relevant certifications such as Microsoft Certified: SharePoint Administrator.
• OR an equivalent combination of training and/or experience may be substituted for the required qualifications.

SKILLS & ABILITIES

• Expert Proficiency in SharePoint technology.
• A strong understanding of intranet best practices.
• Demonstrated analytical and troubleshooting skills.
• Excellent and proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team.
• Ability to establish and maintain effective working relationships across departments with staff, faculty and students.
• Strong customer service and conflict resolution skills and the ability to handle situations with tact, diplomacy and confidentiality.
• Effective organization and time management skills with the ability to prioritize and manage multiple tasks at any given time.
• Excellent communication skills both verbal and written.
• Sound judgement and superior critical thinking and problem-solving skills.

Salary Range - Prorated based on FTE: Paygrade 28* (under review) – $38.56 – $45.24 hourly ($2699.20 – $3166.80 bi-weekly).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Information Technology

• Industries

  Higher Education

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