Interviewer/Outreach Worker - AESHA [Centre for Gender and Sexual Health Equity]

Elevate Social Impact Hub; British Columbia; Remote; CAD 45,000 - 60,000; Full time

Job summary

A community-centred organization is seeking an Interviewer/Outreach Worker to join a multidisciplinary team. This role involves recruiting research participants, conducting interviews, and supporting marginalized communities with outreach services. The successful candidate will have a strong understanding of social equity, excellent communication skills, and a commitment to confidentiality.

Qualifications

• Minimum two years’ experience in frontline/community services.
• Experience with marginalized and stigmatized populations.
• Exceptional oral and written communication skills.

Responsibilities

• Recruit and prescreen potential research participants.
• Conduct quantitative structured interviews.
• Perform outreach activities to connect people with services.

Skills

Communication

Crisis Resolution

Conflict Management

Data Entry

Interpersonal Skills

Education

High school diploma or equivalent

Bachelor’s degree in health care, social services or social sciences

Tools

Microsoft Office Suite

Job description

TheInterviewer/Outreach Worker – AESHAoperates as a member of a multidisciplinary, collaborative research team. The Interviewer recruits and prescreens potential participants, conducts structured interviews of eligible research participants enrolled in relevant project; and assists in data collection, data cleansing, and data entry resulting from interviews. The Interviewer/Outreach Worker also performs outreach activities and connects people with community services as needed. An Evaluation of Sex Workers’ Health Access (AESHA) is a UBC/SFU community-based cohort study of the health and occupational rights of women (cis and trans) sex workers across diverse working environments in Metro Vancouver and is housed at the CGSHE.

This UBC position/project working under UBC faculty leads is based at the Centre for Gender and Sexual Equity (CGSHE), a UBC and SFU-affiliated academic research centre housed at Providence Health Care. The CGSHE has a strategic mandate of leadership in promoting gender equity and sexual health equity through in BC, Canada and globally. The CGSHE is a network of over 30+ UBC and SFU faculty, their UBC/SFU research teams, and affiliated trainees with shared mission and goals.

Organizational Status

Reports to and is supervised by the Project Coordinator.

Work Performed

• Recruits potential participants, provides information and answers questions about research studies.
• Pre-screens potential research subjects in person according to study protocols and enrols eligible participants.
• Conducts quantitative structured interviews with eligible participants and performs outreach for follow up interviews.
• Conducts outreach and interviews off site at community services and/or other facilities with varying environments (e.g. drop-in centres, shelters, non-profit residences, private SROs, health care facilities, public spaces in inner city setting) using approved transportation options.
• Adheres to informed consent procedures and ethical guidelines for research involving human subjects.
• Reviews questionnaires for completeness and accuracy.
• Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines.
• Responsible for processing participant honoraria, including paying participant and recording honoraria for daily float reconciliation.
• Transports blood and urine samples to St. Paul’s Hospital as needed.
• Participates in knowledge translation presentations to community organizations as needed.
• Assists with training staff on data collection protocols as needed.
• Refers participants to appropriate services and/or provides initial support when required.
• Performs other related duties as required.

This position would initially be remote. As COVID-19 restrictions ease, the incumbent will work out of the CGSHE/UBC Gender Research Hub, a community/ clinical research space in the Downtown Eastside. Travel to communities for meetings will be required from time to time (as public health orders allow).

Consequences of Error/Judgement

Works within well-defined guidelines and procedures, but exercises judgment in establishing priorities and carrying tasks through to completion; new or unusual problems are referred to supervisor.

This position entails a high level of confidentiality and discretion. Failure to maintain research and program information in confidence could result in damage to credibility and poor relations with internal and external stakeholders. Errors in judgment could result in serious financial or reputational consequences for the Centre, undermining the Centre’s ability to meet commitments and achieve its strategic objectives, including the inability to successfully meet granting agencies’ deliverables. Poor public/private sector relationships could result in a negative image of CGSHE and may impact levels of research funding made available through partnerships. Errors could result in significant concerns regarding the liability, credibility, and integrity of the Centre, PHC/PHCRI, and the University.

Supervision Received

Supervised by and reports to the Project Coordinator. Work may involve simple techniques and methods requiring knowledge and/or procedures that are readily acquired and used generally in repetitive or simple applications; the nature of work is routine and clearly defined; all problems are referred to supervisor.

Supervision Given

None but may explain work sequences to others.

Qualifications

Education, Training and Experience, Skills & Abilities

• High school diploma or equivalent training required.
• Bachelor’s degree in health care, social services or social sciences preferred.
• Minimum two years’ experience in frontline/community services experience with the marginalized communities we serve.
• Strong gender and social equity lens and knowledge and experience with marginalized and stigmatized populations (e.g. Indigenous and other racialized communities, homeless communities, migrant and refugee communities, gender and sexual minority populations).
• Lived experience of relevant affected communities is a strong asset.
• Experience with semi-structured or structured interviewing techniques is an asset.
• Community-based research experience or training is an asset.
• Current CPR, sexual health, and naloxone administration training is an asset.
• Exceptional communication skills, both oral and written.
• Excellent interpersonal skills including conflict management/crisis resolution skills.
• Organized with meticulous attention to detail.
• Ability to work independently following SOPs, while taking supervision and direction from coordinators, and within a diverse team environment.
• Flexibility in hours in hours and willingness to work across CGSHE offices and community to support outreach and recruitment.
• Familiarity with Metro Vancouver (for outreach) and community services related to sexual health, HIV and sex work.
• Knowledge of services for youth is an asset.
• Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry.
• Excellent time management and data entry skills.
• Demonstrated ability to establish priorities and meet deadlines.
• Demonstrates professional judgment when supporting participants and referring to appropriate services.
• Physical ability to perform the duties of the position.
• Class 5 BC Driver’s License is an asset.
• Knowledge and skills to work with diverse community collaborators, service providers and other stakeholders.

NOTE: We are prioritizing BIPOC and LGBTQ/2S people, as well as other grounded expertise with human rights, sexual health, and reproductive justice lens.

We encourage applications from members of groups that have been marginalized on any grounds including sex, sexual orientation, gender identity or expression, racialization, experience as a sex worker, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

CLICK HEREto submit your application via the UBC website or submit your cover letter and CV to [e-mail].

Centre for Gender and Sexual Health Equity

Position Address