Intermodal Logistics Coordinator

Integratedcooling; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

An intermodal logistics services provider in Montreal is looking for a dynamic Intermodal Logistics Coordinator. The successful candidate will support sales and operations, ensuring client satisfaction through effective communication and teamwork. Key duties include data management, shipment tracking, and resolving logistics issues. Candidates should have experience in the 3PL sector and be proficient in both English and French.

Benefits

Competitive salary

Dynamic environment

Healthy work-life balance

Qualifications

• Experience in a 3PL environment in OTR or intermodal operations.
• Understanding of the intermodal market.
• Proficiency in both English and French.

Responsibilities

• Data entry of shipment in the software.
• Track & trace shipments.
• Respond to customer enquiries.

Skills

Dynamic communication

Customer service orientation

Organizational skills

Time management

Problem solving

Team player

Education

Minimum 6 months of experience in a similar position

Tools

Microsoft Office

Miller

TMW

Job description

Intermodal Logistics Coordinator - Montreal Office

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

Fuze Logistics Services is seeking an Intermodal Logistics Coordinator to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team!

Job Summary:

• Data entry of shipment in the software.
• Track & Trace shipment to ensure the well conduct of the operation.
• Work in tandem with the internal team members to ensure client satisfaction.
• Respond to customer enquiries, providing quick turnaround.
• Mediate with carriers to resolve any logistical issues.
• Prepare and provide daily tracing reports as required.
• Timely status information updates; documenting service performance and equipment tracking.
• Proactively communicate issues to the team.
• Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight or incorrect billing.
• Verify both AP/AR rates are accurate in loads and manage exceptions with this process.
• Execute any other logistics related tasks as assigned by the direct Manager.

Attributes:

• Dynamic, good communication and customer service oriented.
• Good learning, superior organizational and time management skills.
• Energetic, hard-working, great attitude, sense of urgency, team player, able to multi-task.
• Reliable, resilient, dedicated and willing to learn.
• Professional, courteous and cooperative.
• Accessible to clients, suppliers and carriers outside standard office hours.

Qualifications:

• A minimum of 6 months of experience in a similar position, ideally in a 3PL environment in OTR or intermodal operations.
• Understanding of the intermodal market.
• Worked and communicated with CN/CP Portals.
• Proficiency with computer systems, including Microsoft office PC Miller and TMW.
• Ability to multi-task and work efficiently under deadlines.
• Advanced data entry skills.
• Ability to follow standard operation procedures with little to no oversight.
• Good written and verbal communication in both English and French.

We offer

• Competitive salary, as well as other perks and benefits.
• Dynamic Environment.
• A healthy Work-Life Balance.

If you are dynamic person, with interpersonal skills to interact with multiple areas, drive results and deliver, you are the person for this role!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.