Change, Learning and Communications Senior Manager

Change, Learning and Communications Senior Manager

Reference No. CO-18257

Meridia has partnered with a Canadian-owned and managed market leader in the production of roofing and building materials with a multinational footprint and a reputation for manufacturing high-quality products.

The Change, Learning and Communications Senior Manager is a crucial role responsible for guiding organizational change, spearheading learning initiatives, and overseeing communication strategies. This position involves developing and implementing strategies to facilitate smooth transitions, enhance employee engagement, and cultivate a culture of ongoing learning and development.

Reporting to the Global Director of Planning and Project Services (PPS), the Senior Manager will:

• Lead a team of CLC Analysts and Managers
• Support the CIO in IT and organization-wide communication efforts
• Organize and manage quarterly IT Townhalls, either virtually or in-person
• Serve as a subject matter expert in Organizational Change Management, Learning, and Communications for various projects

Given that CLC is a relatively new capability within the organization, the successful candidate will collaborate closely with the PPS leader to implement best practices in the team's areas of responsibility.

This role requires on-site presence in Mississauga, Ontario, and will play a key part in shaping the organization's approach to change management, learning initiatives, and internal communications. The position demands a strategic thinker who can effectively balance the needs of employees with organizational goals, while fostering a culture of continuous improvement and adaptation.

Responsibilities:

Change Management

• Develop and implement a repeatable change management strategy and playbook
• Support organizational initiatives and projects
• Identify and mitigate potential risks and obstacles to change
• Provide guidance to leadership and teams throughout the change process
• Monitor progress and measure effectiveness of change initiatives
• Lead Change Management on identified projects as required

Learning and Development

• Design, deliver, and evaluate learning programs aligned with organizational goals
• Identify training needs through assessments and feedback mechanisms
• Collaborate with subject matter experts to develop training content
• Facilitate workshops and seminars to enhance employee skills

Communications

• Develop and implement internal communication strategies
• Coordinate town halls, team briefings, and other communication events
• Monitor feedback to improve communication effectiveness
• Coach and develop team members
• Identify gaps across IT teams that may impact CLC mandate
• Make recommendations and assist in recruiting new CLC team members
• Build and maintain high-performing teams through servant leadership
• Establish clear direction and challenge team members to develop new capabilities
• Own the performance development process and assess promotion readiness
• Ensure retention and staffing targets are met
• Create a transparent, collaborative, and productive work environment
• Establish a culture of ongoing learning and cross-functional collaboration
• Identify current gaps within the team / department structure
• Work with Leadership on resourcing plans

Qualifications:

• Experience leading change management and learning and development initiatives, managing corporate communications, and with stakeholder management.
• Bachelor’s degree in business administration, human resources, communications, or a relevant field of study.
• Strong project management skill set with the ability to manage multiple projects.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strategic thinking and problem-solving abilities.
• Knowledge of instructional design principles and adult learning theory.
• Familiarity with communication tools and platforms.
• Certification in change management (e.g., PROSCI) is a plus.

This is a diverse workforce and equal-opportunity employer that welcomes applications from all races and genders.