Intermediate Technical Business Analyst - REMOTE

Randstad Canada; St. Albert; Remote; CAD 75,000 - 95,000; Full time

Job summary

Randstad Canada is seeking a Business Analyst to drive user adoption of digital tools for a public sector client in Edmonton. This role involves applying strategic thinking to complex environments, where you'll lead initiatives focusing on Microsoft 365 and collaborate with teams dedicated to continuous improvement. This important position offers opportunities to impact thousands of public sector users by enhancing productivity and collaboration through modern tools.

Benefits

Impact on province-wide initiative

Long-term engagement with a respected organization

Collaborative work environment

Qualifications

• 3 years as a business analyst translating requirements in an enterprise IT environment.
• Experience leading technical teams on IT projects.
• Familiarity with Microsoft 365 user-facing applications.

Responsibilities

• Develop roadmaps and training plans for digital adoption.
• Act as liaison to gather and translate business requirements.
• Monitor KPIs and provide analysis to drive improvement.

Skills

Project Management

Stakeholder Engagement

Microsoft 365

Analytical Skills

Agile Methodology

Education

University Graduation in Business or Management

Two-year Diploma in Business or Management

One-year Certificate in Business or Management

Job description

Are you passionate about digital enablement and driving user adoption of cutting-edge tools? Our Edmonton client is seeking an experienced Business Analyst for an initial 9 month contract to help transition a successful Microsoft 365 pilot into a permanent organization-wide digital adoption service. If you’re a strategic thinker who thrives in complex environments and loves empowering others through technology, this is a unique opportunity to make a meaningful impact.

Advantages
• Work on a province-wide initiative impacting thousands of public sector users
• Blend strategic planning with hands-on delivery in a fast-paced digital environment
• Collaborate with forward-thinking teams focused on innovation and continuous improvement
• Lead the adoption of modern productivity and collaboration tools (Microsoft 365)
• Enjoy a long-term engagement with a stable and respected public sector organization

Responsibilities
• Develop roadmaps, strategies, SOPs, and training plans to support digital adoption
• Act as liaison between business users and technical teams to gather and translate requirements
• Monitor KPIs and adoption metrics, and provide analysis to drive continuous improvement
• Design and deliver end-user training and create engaging user documentation
• Coordinate proof-of-concept and pilot rollouts for new productivity tools and features
• Support change management, community engagement, and feedback collection
• Collaborate with IT and project managers to define scope, deliverables, and timelines

Qualifications
Mandatory Qualifications:

• University graduation in business, management or a related discipline and 4 years of Project Coordinator experience; OR Two-year diploma in business, management or a related discipline and 6 years of Project Coordinator experience; OR One-year certificate in business, management or a related discipline and 7 years of Project Coordinator experience; OR 8 years of Project Coordinator experience
• 3 years of experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment
• 3 years of experience as a project coordinator leading technical teams in multiple implementation and execution of information technology projects in an enterprise level environment
• 3 years of experience defining project scope and goals in collaboration with business stakeholders
• 3 years of experience in developing integrated system and technical design specifications on complex engagements
• 3 years of experience in gathering requirements from a diverse group of stakeholders across ministries or departments
• 3 years of experience as a Microsoft 365 specialist with deep expertise in its user-facing apps.
• Demonstrated ability to work closely with business area clients to build solutions that leverage Microsoft 365 to enhance productivity, collaboration, and business outcomes

Desirable
• 3 years of experience in analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced
• 3 years of experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.)
• 3 years of experience with IT service management, IT service management applications, IT application development and maintenance projects
• 3 years of experience working on projects with changing priorities, timelines, or requirements
• 3 years of experience working within an agile development environment

Summary
If you're ready to help shape how government teams work and collaborate using modern tools, we want to hear from you. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.