Intermediate/Senior Property Claims Adjuster- Full Time, Remote (Anywhere in Canada)

SCM; Calgary; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading claims service provider is looking for an Intermediate/Senior Property Claims Adjuster to work remotely across Canada. The role requires at least 3 years of property claims adjusting experience. Candidates should possess strong analytical skills, effective communication skills, and proficiency in Microsoft Office. The position offers ample opportunities for career growth and a flexible benefits package.

Benefits

Education fee reimbursement

Mentorship programs

Flexible health and dental plan

Qualifications

• 3+ years of property claims adjusting experience, preferably in desktop or field settings.
• Ongoing commitment to education, preferably pursuing CIP designation.
• Proficient in Microsoft Office applications.

Responsibilities

• Contact and follow up with policyholders and claimants promptly.
• Investigate causes and report findings with recommendations.
• Scope and establish damages using supplied technology.
• Provide high-level customer service throughout the claims process.

Skills

Proactive resolution skills

Strong analytical skills

Effective communication skills

Customer service skills

Education

High school diploma; university or post-secondary education in related field

Alberta Level 1 adjuster’s license or pursuing CIP designation

Tools

Microsoft Office (Outlook, Word, Excel, OneDrive)

Docusketch

Job description

Company:

ClaimsPro LP

Intermediate/Senior Property Claims Adjuster - Full Time, Remote (Anywhere in Canada)

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs, and a flexible health and dental plan that allows you to customize your coverage.
• Enrollment in CIP courses is beneficial.

The Independent Adjuster actively manages claims while exploring business development opportunities, involving marketing and follow-up in a timely manner. This role requires well-honed organizational skills to manage daily activities efficiently and effectively progress file management.

To succeed, the ideal candidate should have a background and experience in Property claims.

Responsibilities:

• Prompt contact and follow-up with policyholders and claimants.
• Investigate causes and report findings with recommendations.
• Use supplied technology (e.g., Docusketch) to scope and establish damages.
• Identify exposures, recommend reserves, investigate exposures, prepare action plans, and negotiate settlements.
• Provide high-level customer service throughout the claims process.
• Perform duties in compliance with standards, policies, and procedures.

Minimum Educational & Knowledge Requirements:

• High school diploma; university or post-secondary education related to insurance preferred.
• Ongoing commitment to education, preferably pursuing CIP designation.
• Proficient in Microsoft Office (Outlook, Word, Excel, OneDrive).

Experience:

• Prior property claims adjusting experience in desktop or field settings.
• Equivalent education and experience considered.

Competencies:

• Proactive resolution skills with a sense of urgency.
• Strong analytical skills, including cause-and-effect analysis.
• Ability to interpret complex legal documents and perform advanced numerical calculations.
• Organizational skills to prioritize and manage conflicting priorities.
• Ability to handle pressure calmly, especially in conflicts or difficult situations.
• People skills to build relationships with team and stakeholders.
• Proficiency with computers and current technology.
• Effective written and oral communication skills, adaptable to audience.
• Excellent customer service skills.

Qualifications and Experience:

• Minimum of 3 years’ property claims adjusting experience.
• Commitment to ongoing education.
• Strong analytical and investigative skills.
• Ability to interpret complex legal and numerical data.
• Alberta Level 1 adjuster’s license or pursuing CIP designation.

Additional Skills:

• Effective technical writing and oral communication skills.
• Ability to prioritize and manage conflicting priorities.
• Proactive customer service approach.
• Strong interpersonal skills for conflict resolution.
• Reside in Calgary.

Work Environment:

SCM Insurance Services promotes inclusivity and provides accommodations upon request during recruitment.

Recruitment Agency Policy:

SCM does not accept unsolicited resumes from third-party recruiters and will not pay fees for such submissions. Resumes from candidates directly are welcomed.