Intermediate Security Operations Center Analyst *Future Opportunity*

Long View Systems; Calgary; On-site; CAD 61,000 - 80,000; Full time

Benefits offered by this job

RSP plan

Job summary

Long View Systems is seeking an Intermediate Security Operations Centre Analyst to join our Calgary, Edmonton, Toronto or Vancouver IGS branches for an overnight role. You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.

A Day in the Life includes monitoring SIEM tools, coordinating major incidents, and providing security guidance across the organization while working toward resolution and continuous

Qualifications

• 3+ years of incident detection and response, malware analysis or cyber forensics.
• Experience with ITSM tools and performance monitoring.
• Experience with SIEM platforms like Sentinel, Splunk and Sumo Logic.
• Familiarity with ITIL framework and handling service requests.
• Strong verbal and written communication; able to explain technical issues in plain language.
• Willingness to work on an on-call rotation for 24-hour support.
• Experience with cloud platforms such as Azure, AWS, and Google Cloud.

Responsibilities

• Actively participate in 24x7 operations of the Long View Security Operations Centre.
• Monitor, identify and validate security events from SIEM tools.
• Work with Sentinel, ServiceNow and other monitoring tools for incident management.
• Respond to critical situations and coordinate resources to remediate issues.
• Coordinate major incidents and provide internal communications via email.
• Provide security guidance to teams on identification, containment and remediation.
• Understand on-premise, cloud, and hybrid environments and articulate impacts to the team.
• Document processes for security alerts, ticketing and resolution tracking.
• Work with Azure, AWS and Google Cloud Platform and fulfill reporting requests.

Skills

Incident detection

Incident response

Malware analysis

Cyber forensics

MS Defender

Communication

Cloud understanding

On-call readiness

Education

SC-200 Certification

Tools

Sentinel

Splunk

Sumo Logic

ServiceNow

Azure

AWS

Google Cloud Platform

MS Defender

Job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about IT Security? Are you excited about growing your security career within an innovative company?

We are looking for a driven and self-motivated Intermediate Security Operations Centre Analyst for our Calgary, Edmonton, Toronto or Vancouver IGS branches to work in an overnight role! You will act as the main point of security escalation between team members with Integrated Global Services, branches, clients and vendors.

• Future Opportunity - looking to potentially hire in September 2026.

A Day in the Life:

• Actively participate in 24x7 operations of the Long View Security Operations Centre
• Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
• Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
• Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
• Coordinate major security incident situations and provide internal communications via email in a timely manor
• Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
• Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
• Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
• Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
• Work with cloud technologies like Azure, AWS and Google Cloud Platform
• Fulfill reporting requests that can be pulled from Long View tools

What You Bring:

• 3+ years of professional experience in incident detection and response, malware analysis, or cyber forensics
• SC-200 Certification
• Experience working with MS Defender
• Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigations
• Experience with various IT service management tools including performance monitoring and ITSM solutions
• Experience with Security Information Event Management platforms like Sentinel, Splunk and Sumo Logic
• Experience working with incident, problem, change and service requests that follow ITIL framework standards
• Experience provisioning new client services and working through customer onboarding tasks
• Proven ability to troubleshoot and resolve technical and procedural issues
• Strong verbal and written communication which will allow you to communicate effectively to customers in non-technical terms
• Ability to react quickly and professionally with a sense of urgency
• Ability and desire to work on an on-call rotation for 24-hour support

What Makes You Extra Awesome:

• Intermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA Security

Why Work At Long View?

• Interesting work – Be part of exciting projects while accessing all the latest technologies
• Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• RSP plan

$60,835 - $79,847 a year

Expected salary range between $60,835 to $79,847 per annum.

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer.

If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.