Intermediate QA Analyst - 1 year contract

Smile Digital Health; Montreal; Remote; CAD 70,000 - 90,000; Full time

Job summary

A health technology company in Montreal is seeking an Intermediate QA Analyst for a 1-year contract. The role involves working closely with project managers to ensure quality software delivery. Candidates should have at least 5 years of experience in software testing, with additional experience in automated testing tools preferred. The position supports a remote work environment and offers a flexible time off policy, along with competitive salary and health benefits.

Benefits

Remote work environment

Flexible time off policy

Competitive salary and health benefits

RRSP/TFSA/401K contributions

Life and disability insurance

Employee Assistance Program

FHIR Study Program

Skillsoft Learning

Super HAPI Fun Club

Qualifications

• Minimum 5 years of experience in software testing.
• Experience testing REST APIs and web applications.
• Judgment in escalating issues appropriately.

Responsibilities

• Identify critical and repetitive test scenarios and oversee their execution.
• Create and execute test plans across multiple projects.
• Collaborate with team members to deliver high-quality software.

Skills

Software testing

Automated testing tools

Analytical skills

Interpersonal skills

Organizational skills

Education

Undergraduate degree in Health Informatics, Computer Science, Engineering, Business, or related field

Tools

Postman

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients every day!

Apply today and find plenty of reasons to SMILE!

The Intermediate QA Analyst is a 1-year Contract role that works with the delivery team to ensure the successful implementation of all changes to the core product. The role requires daily interaction and collaboration with project managers in the Delivery team.

Responsibilities:

1. Identify critical and repetitive test scenarios, automate them, and oversee their execution and maintenance.
2. Ensure bugs are triaged and resolved promptly, fostering a culture of quality within the production teams.
3. Create and execute test plans across multiple projects, document results, and collaborate on root cause analysis.
4. Understand project and customer contexts, objectives, and use cases.
5. Collaborate with team members to deliver high-quality software that meets requirements.
6. Develop strategies for continuous improvement, including manual testing, automation, and performance testing frameworks.
7. Work closely with customers and team members to ensure requirements are testable and solutions are coherent and complete.
8. Participate in standups and planning meetings, contribute to risk analysis, and help resolve issues.
9. Gain detailed understanding of the technical features of Smile Digital Health’s products for testing planning.
10. Mentor new team members.
11. Ensure accurate reporting of working hours in Netsuite, with a focus on billable hours and proper utilization of project management tools.
12. Track and report billable hours, a key aspect of project management and delivery.

Requirements:

1. Minimum 5 years of experience in software testing.
2. Experience with automated testing tools is an asset, given the technical nature of our products.
3. Strong problem recognition and solving skills.
4. Excellent analytical, interpersonal, prioritization, and organizational skills.
5. Ability to work effectively within teams and with stakeholders and clients.
6. Judgment in escalating issues appropriately.
7. Experience with electronic health records or systems integration projects is an asset.
8. Experience testing REST APIs and web applications using tools like Postman.
9. Undergraduate degree in Health Informatics, Computer Science, Engineering, Business, or related field preferred.

Benefits include:

• Remote work environment
• Flexible time off policy including PTO, personal, and sick days
• Competitive salary and health benefits
• RRSP/TFSA/401K contributions
• Life and disability insurance
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Smile values respect, inclusion, diversity, and shared values. We foster a workplace of belonging and empowerment, encouraging authentic selves and diversity, equity, and inclusion. We welcome candidates of all backgrounds and support accommodations during the application and employment process.