Intermediate Product Manager

LotusFlare, Inc.; Toronto; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Purposeful Work

Growth Opportunities

Job summary

LotusFlare is seeking a product leader to own the platform that powers demos and sales enablement for CSPs. You’ll guide discovery, define roadmaps, run experiments, and ensure timely delivery with a four-engineer team reporting to the director of product.

You’ll collaborate with sales, pre‑sales and marketing, shape demo experiences, and coordinate with backend teams on API integrations. You’ll champion AI‑driven prototyping and maintain high demo quality.

Qualifications

• 4+ years of product management experience in B2B SaaS or platform products.
• Experience owning features from discovery through delivery.
• Experience collaborating with sales, pre‑sales or marketing teams.
• Comfort working daily with engineers and writing clear tickets.
• Working knowledge of APIs and system integrations.
• Hands‑on use of AI tools and quick prototyping abilities.
• Experience running sprint ceremonies for an engineering team.
• Clear communication with both technical and non‑technical audiences.

Responsibilities

• Talk regularly with sales, pre‑sales and marketing to learn demo pain points and needs.
• Balance live sales‑call demos and booth demos; ensure reliability.
• Write requirements, user stories and acceptance criteria for roadmap items.
• Create demo processes, guides and training for non‑technical users.
• Lead a team of four engineers; plan sprints and refine backlogs.
• Own delivery of features from requirements to production release.
• Coordinate API integrations between the platform and DNO systems.

Skills

Product management

Stakeholder communication

API & integrations

AI tooling

Sprint ceremonies

Tools

APIs

AI tools

Job description

LotusFlare is a provider of cloud-native SaaS products. Headquartered in Silicon Valley and founded by the team that helped scale Facebook to over a billion users, our mission is to make affordable mobile communications accessible to everyone on the planet.

We design, build, and continuously evolve a powerful digital commerce and monetisation platform, Digital Network Operator® (DNO™) Cloud, that drives valuable business outcomes for global telecom operators. Today, it is trusted by Deutsche Telekom, T‑Mobile, A1, Globe, Liberty Latin America, MTN, Singtel and others to run strategic businesses that support millions of users globally.

We are also the company behind Nomad (nomadesim.com), one of the world’s leading travel eSIM solutions. Nomad gives travellers fast, affordable mobile data in 200+ destinations worldwide, all through a seamless iOS, Android, or web experience.

LotusFlare’s momentum continues to accelerate. We recently announced a strategic partnership and equity investment from Ericsson, further strengthening our market position and global reach.

If you’re excited by global scale, real‑world impact, and solving complex problems in a fast-moving environment, you’ll fit right in.

About the role

You will own the platform that helps our sales and marketing teams bring LotusFlare to life for CSPs, showing what our technology can do in the context of each customer's business.

It is also a place to build and try new ideas that are not yet part of the core product, so we can learn what excites the market before we commit to them.

You will report to the director of product and lead a team of four engineers.

Responsibilities

Discovery and roadmap

• Talk regularly with sales, pre‑sales and marketing to learn demo pain points, upcoming client needs and conference plans.
• Balance two kinds of demos: live sales‑call demos tailored to a specific CSP, and booth demos that must run reliably and with little supervision.
• Check each demo request against current DNO capabilities and decide what belongs on the platform roadmap, what is a one‑off, and what is a request to the core product team. Write clear requirements, user stories and acceptance criteria.
• Create the demo process, user guides and training that drive adoption by non‑technical users.

Experimental features

• Set up how experiments are proposed, selected and scoped, and keep them small enough to ship quickly.
• Define up front what each experiment must show, such as client reaction in demos, conference interest or sales feedback.
• Decide, with the evidence, whether an experiment graduates to the core product roadmap, continues, or is retired.
• Hand graduating features to the core product team with the context they need.
• Keep experiments clearly labelled so sales never presents an unreleased feature as available.

Leading the team and delivery

• Lead a team of four engineers: set priorities, give feedback and support their growth.
• Run sprint planning, backlog refinement and retrospectives, using Scrum or Kanban as fits the team.
• Own delivery of features from requirements through to production release.
• Track dependencies on other teams, flag risks early and keep stakeholders informed of timelines.
• Report progress and results to leadership in plain, non‑technical terms.

Technical partnership and demo quality:

• Work with the engineering lead and backend teams on API integrations and data flows between the platform and DNO systems.
• Define requirements for how AI tools and agents set up demo environments, generate demo data and build demo experiences, so sales can prepare demos with minimal engineering support.
• Take part in architecture discussions, understand the tradeoffs, and help the team make decisions.
• Work with engineering to keep demo environments, data and key journeys stable, with automated tests where they pay off, so every demo is client‑ready.

Qualifications

• 4+ years of product management experience, ideally with B2B SaaS or platform products.
• Experience owning features or a product from discovery through delivery.
• Experience working with sales, pre‑sales or marketing teams as users or stakeholders.
• Comfortable working daily with engineers and writing clear tickets and acceptance criteria.
• Working knowledge of APIs and system integrations.
• Hands‑on use of AI tools in your own work, and the ability to prototype ideas quickly.
• Experience running sprint ceremonies for an engineering team.
• Clear communication with both technical and non‑technical audiences, including leadership.
• Experience leading or mentoring people is a plus; if you have not managed engineers before, tell us how you have led without authority.

Nice to have

• Telecom or digital BSS domain knowledge.
• Experience building products for internal users.
• Familiarity with AI agents and MCP servers.
• Experience with demo tooling or conference and event demos.

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting‑edge practices in cloud‑native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T‑Mobile, A1, Globe Telecom, Liberty Latin America, MTN, Singtel, and other leading enterprises around the world.

Website: www.lotusflare.com
LinkedIn: LotusFlare
Instagram: @lifeatlotusflare
Twitter: @lotus_flare