Intermediate Learning Specialist, Academic Accommodation

uottawa; Ottawa; On-site; CAD 85,000 - 107,000; Full time

Job summary

University of Ottawa is seeking a dedicated professional to evaluate and implement academic accommodations for students with disabilities. The role emphasizes collaboration with professors, ethical record-keeping, and developing individualized intervention plans in alignment with university policies.

Requirements include a Master’s degree in education or related field, extensive experience with postsecondary students with disabilities, and bilingual proficiency in French and English.

Qualifications

• Master's degree or equivalent in education or related field.
• Extensive experience working with postsecondary students with disabilities.
• Training and at least two years' experience in student learning and cognitive interventions.
• Bilingualism in French and English at required proficiency levels.

Responsibilities

• Adhere to policies and provide excellent customer service while following established procedures.
• Perform functional assessments of students to establish academic accommodations.
• Develop individualized accommodation plans outlining functioning and learning profiles.
• Assist students in communicating with professors about accommodation needs.
• Promote strategies for effective learning, time management, and study skills.
• Inform students about financial resources related to handicap situations.
• Maintain confidential progress notes in the database and ensure privacy.
• Collaborate with professors to implement accommodations respecting integrity and human rights.
• Develop content and provide training on learning strategies to students.

Skills

Customer service excellence

Interpersonal communication

Collaborative teamwork

Bilingual: French & English

Education

Master's degree in education or related field

Job description

About Student Affairs

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enroll for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There's nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we're sure that you'll enjoy the experience as much as our students do.

Position Purpose

Reporting to the Manager, Academic Accommodations, the incumbent evaluates and implements appropriate academic accommodation measures in accordance with the University of Ottawa policies, administrative regulations, and procedures, in compliance with human rights legislation and academic integrity regulations. This position follows the University's standard working hours; however, variable hours, including evening work, may be required based on operational needs.

In this role, your responsibilities will include:

• Adhere to and comply with established administrative policies, procedures and practices related to the provision of customer service and customer intervention while providing excellent customer service.
• Perform a functional assessment of the student based on their medical documentation to establish and implement academic accommodations.
• Develop and propose an individualized accommodation plan that summarizes the functioning and the learning profile of the students while orienting the report on educational implications and concrete courses of intervention that can notably incorporate strategies adapted to the medical condition while considering the requirements of the student's university course.
• As a stakeholder in the academic accommodation process, encourage and assist students in learning strategies for communicating with their professors and faculties about their academic accommodation needs. Promote assertiveness in students and inspire them to become strong and accomplished learners.
• Recommend various strategies to promote the development of an effective or compensatory methodology in the learning process (cognitive strategies for developing knowledge and analysis; procedural strategies; strategies for memorization, time management, problem solving, problems, reading and writing; affective strategies [engagement in studies, motivation, stress management], metacognitive strategies, use of learning technologies, communication strategies, etc.).
• Inform students about the financial resources available with regard to their handicap situations according to the qualification criteria prescribed by each of these sources.
• Perform record keeping through progress notes recorded in the database during individualized meetings, and, at all times, ensure the confidentiality of records according to the laws in force and established procedures.
• Collaborate with professors to ensure the implementation of appropriate academic accommodations for students while respecting academic integrity and human rights laws.
• Develop content and provide training on learning strategies to students.

What You Will Bring

• Master's degree in education or in a related field (such as cognitive psychology, pedagogical psychology, multidisciplinary disability studies), or equivalent
• Excellent specialized experience working with postsecondary students living with a disability who have specific academic requirements
• Training and at least two years' experience in student learning and cognitive and metacognitive intervention
• Bilingualism: French and English (spoken and written), to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
• Extensive experience in the functional evaluation of students and their learning environments

Salary and Working Hours

Salary Grade: SSUO Grade 10

Salary Range: $85,040.00 - $107,421.00

Hours per week: 35

Campus: Main Campus

Union Affiliation: SSUO

Application Deadline

Applications must be received BEFORE (YYYY/MM/DD): 2026/09/28