Intermediate DevOps Engineer New Canada - Remote

Coconut Software Corporation; New Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A financial technology company is seeking an Intermediate DevOps Engineer to contribute to infrastructure initiatives and support reliability projects. The ideal candidate should be eager to learn, have 2–4 years of experience, and possess strong skills in cloud services such as AWS and tools like Kubernetes and Terraform. This role offers opportunities for professional growth and a supportive work environment focused on security and collaboration.

Benefits

Competitive Salaries

Health & Dental Benefits

Annual Wellness Benefit ($1000/year)

Remote work opportunity

Qualifications

• 2–4 years of professional experience in DevOps, Site Reliability, or Infrastructure roles.
• Hands-on experience deploying services to AWS or another cloud platform.
• Experience using monitoring and alerting tools (e.g., Datadog, Prometheus, Grafana).

Responsibilities

• Assist in maintaining our Kubernetes cluster.
• Support implementation of continuous deployment through cloud solutions.
• Utilize various open source technologies.

Skills

Problem-solving

Communication

Understanding of DevOps fundamentals

Experience with cloud networking

Basic knowledge of Terraform

Experience with Kubernetes

Scripting in Python

Knowledge of MySQL

Understanding of Linux/Unix

Experience with monitoring tools

Education

Bachelor’s Degree or equivalent experience

Tools

AWS

Kubernetes

Terraform

JIRA

MySQL

Redis

Job description

Intermediate DevOps Engineers at Coconut Software contribute to infrastructure and reliability initiatives by working closely with senior team members and cross-functional partners. In joining our growing team, the Intermediate DevOps Engineer will be an integral part of site reliability at Coconut. They will support efforts to improve infrastructure, reliability, and CI/CD practices while gaining experience in cloud and automation tools. Security is at the heart of our culture, and the Intermediate DevOps Engineer will document and practice the highest security standards. This role is ideal for someone eager to take initiative, grow their skills, and contribute to key infrastructure projects.

We don’t expect people to fit into neat little boxes. We are looking for curious and empathetic people who are driven by a need for continuous learning and growth. We are excited to continue to scale on our path to success by building a diverse and inclusive team. We’re passionate about what we do, and we’re looking for people as passionate about their work as we are!

• Please note: You must be willing to participate in a shared on-call rotation to support production systems and respond to incidents.

YOU’RE FIRED UP TO

• Work within a team of like-minded professionals to plan, deploy, and maintain critical business applications
• Learn from and collaborate with senior engineers while contributing to shared team goals
• Assist in maintaining our Kubernetes cluster and contribute to improvements under guidance
• Support reliability projects by owning scoped tasks and collaborating with senior engineers
• Support implementation of continuous deployment through cloud solutions
• Understand how IT operations are managed, identify recurring issues, and work with IT & Business partners to remediate using the problem management process
• Utilize various open source technologies
• Use orchestration tools to support scalable, reliable infrastructure
• Write basic scripts and automation in Bash, Python, or similar languages
• Assist in configuring and managing databases like MySQL
• Contribute to infrastructure automation, CI/CD, and monitoring solutions under the guidance of senior engineers
• Use Git and other tools for source control and collaboration

WHAT YOU BRING TO THE TEAM

• Bachelor’s Degree or equivalent experience required
• Strong problem-solving and communication skills, with the ability to think critically and collaborate effectively
• Solid understanding of DevOps fundamentals and eagerness to grow expertise
• 2–4 years of professional experience in DevOps, Site Reliability, or Infrastructure roles
• Experience working with cloud networking and DevOps tools in a production environment
• Hands-on experience deploying services to AWS or another cloud platform
• Basic proficiency in Terraform
• Hands-on experience with Kubernetes or other orchestration tools
• Knowledge of cloud infrastructure concepts
• Experience using monitoring and alerting tools (e.g., Datadog, Prometheus, Grafana, CloudWatch) to detect issues, analyze system health, and contribute to incident response
• Comfortable with JIRA or similar tools for task management and sprint planning
• Foundational knowledge of Linux/Unix administration with a desire to grow deeper expertise
• Ability to use a wide variety of open source technologies and cloud services to improve the continuous deployment process
• A good understanding of code and scripting (PHP, Python, Shell)
• Familiarity with networking basics such as DNS, IP addressing, and ACLs
• Experience with MySQL and Redis management
• General banking knowledge or knowledge related to Wealth Management / Private banking would be an asset

Our Investment in You :

• "Cabana Days" — our version of a flexible work week, enabling employees to prioritize and take time for rest and rejuvenation based on business needs
• Supportive, flexible work environment
• Supported professional development, learning & career growth opportunities
• Regular 1:1 coaching with your leader and engagement with a passionate executive team
• A team big enough for growth but lean enough to make a real impact

Benefits

• Competitive Salaries based on experience and expertise
• Health & Dental Benefits, Virtual Care, & Disability top-up from day 1
• Virtual mental health and EAP platform
• WealthSimple GRSP & Matching
• Annual Wellness Benefit ($1000/year)
• Remote work opportunity across Canada
• Employee Options and bonuses
• Internet Subsidy with each paycheck
• "Tiki Bucks" Incentive Program
• Company culture rated 4.4 on Glassdoor

Our Mission

Match customers with the right expert, at the right time, so no opportunity is lost.

Coconut Software makes it effortless for customers to connect with their bank or credit union, using appointment scheduling, queue management, and video banking solutions used by leading financial institutions across North America.

We have raised nearly $40M and are doubling revenue yearly. Our growth plans include owning the North American market and delivering innovative solutions.

Our Culture

Coconut values an inclusive community, welcoming diverse perspectives to advance our mission in a culture of diversity, equity, and inclusion.

Accessibility

We are committed to accessibility and equal opportunity, meeting the needs of people with disabilities in a timely manner and removing barriers in compliance with the Accessibility for Ontarians with Disabilities Act, 2005.