Intermediate Clerk - Health Records - Temporary Full Time 2025-13598 (2025-13598)

Sunnybrook; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A health care provider in Toronto is seeking a Temporary Full-Time Health Records Assistant until approximately January 2027. The role involves managing patient information, assembling health charts according to guidelines, and providing customer service through effective communication. Candidates should have a community college diploma and relevant experience in a health care setting, along with strong attention to detail and teamwork skills.

Qualifications

• One year of community college education is required.
• Minimum of two years of previous Health Records experience preferred.
• Excellent customer service skills and a patient-focused approach.

Responsibilities

• Receive stays from units and log them in the Chart Tracking System.
• Assemble inpatient stays in accordance with departmental guidelines.
• Assist with patient inquiries through Health Records Window.

Skills

Attention to detail

Customer service skills

Effective communication

Problem-solving

Teamwork

Education

Community college diploma

Tools

Microsoft Office

Quadramed

Chart Locator

SunnyCare

Sovera

Job description

Classification: Temporary Full-Time (until approx. Jan 2027)

Summary Of Duties

• Receive stays from units, collate personal health information, log them in to our Chart Tracking System and prepare for assembly process
• Tracking System and prepare for assembly process.
• Assemble inpatient stays within a chart in accordance with departmental guidelines
• Prepare charts to be sent to the scanning vendor by logging each stay, adhering barcodes, generating manifests, etc.
• Prepare Emergency Visits for scanning.
• Chart pickups from inpatient and or outpatient areas.
• Photocopy binders for transfer out, including printing from corporate applications (SunnyCare/MetaVision)
• Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window.
• Maintain Release of Information faxes and related tasks.
• Report distribution of transcribed notes.
• Conduct account look-up for loose reports using our Patient Registration System.
• Assist in other tasks as assigned.
• May be required to coverage shifts at Holland Centre

Qualifications/Skills

• One year of community college
• One year of administrative/Business experience required in a health care setting preferred
• Minimum of two years of previous Health Records experience preferred
• Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.
• Able to meet departmental daily productivity standards in a busy work environment.
• Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour
• Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information
• Ability to communicate effectively with all levels of staff
• Knowledge of Microsoft Office
• Knowledge of Quadramed, Chart Locator, SunnyCare and Sovera applications an asset
• Must be able to prioritize workload and work in a team environment
• Demonstrated sound judgment and diplomacy
• Attention to detail
• Keyboarding at net 40 w.p.m. or data entry at net 106 kspm
• Excellent problem-solving and communication skills
• Demonstrated ability to work in a team environment