Intermediate Business Analyst (Health Registries & Vital Statistics)

eHealth Saskatchewan; Regina; On-site; CAD 41,000 - 52,000; Full time

Job summary

eHealth Saskatchewan is seeking an Intermediate Business Analyst to support the Health Registries and Vital Statistics team. This on-site role will involve collaborating with teams to enhance healthcare services and manage business requirements effectively, requiring communication and problem-solving skills in a dynamic environment.

Qualifications

• 3+ years of experience as a Business Analyst or similar role.
• Certified Business Analysis Professional designation is an asset.
• Ability to design, test, implement or adapt existing systems/applications.

Responsibilities

• Participate in project initiatives, gathering, validating, and managing business requirements.
• Follow-through projects with documentation, planning, and training development.
• Triage incidents and provide support for several large applications.

Skills

Problem Solving

Communication

Education

Post-secondary Degree or Diploma in Business, Finance, Economics, Computer Science, or related field

Tools

Word

Excel

Project

Visio

Job description

Who is eHealth Saskatchewan?

eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quickly changing as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

A large and complex organization, eHealth is comprised of 30+ clinical and non-clinical program (service) areas that all work together to support healthcare providers and teams across the province in delivering the best possible care to patients, providers, citizens, and health system users. Programs range from primary care to acute care, and include laboratories, pharmaceuticals, and diagnostics. Additional programs that also support patient care and information, include Virtual Care, MySaskHealthRecord, and the provincial Electronic Health Record. eHealth is also responsible for administering various pieces of legislation to manage the registration of/changes to all vital event records (e.g., birth, marriage, death), legal name changes, and adoptions, as well as maintaining the provincial health registry for health services eligibility and distribution of health services cards.

eHealth teams engage directly with health system partners and other stakeholders both provincially and federally to ensure all services are delivered efficiently and effectively.

About the Role:

Reporting to the Manager, Health Registries and Vital Statistics - Technology, the Intermediate Business Analyst role is responsible for supporting the Health Registries and Vital Statistics team. This position works with internal and external teams across the province to ensure the services we provide fit with the overall strategic direction of eHealth and meet or exceed business requirements.

Health Registries and Vital Statistics manages Saskatchewan residents’ health coverage, residency and vital events such as birth, death and marriage. This position facilitates the development of strategies, plans, roadmaps, and business cases in collaboration with eHealth and its partners.

What we are looking for:

To succeed in this role, we are looking for a team player who is able to build strong relationships, has a strong customer service focus, is skilled in solving complex IT problems, and knowing when to make timely connections with internal subject matter experts. To make that happen, you must possess exceptional written and verbal communication skills and thrive in a dynamic, complex technology driven environment. The situations you will encounter are not black and white, so you must be proficient in solving complex problems, delivering solutions, and enjoy ‘working within the gray’. Proven experience and skills in communication, problem solving, and documentation standards will also be required. Expertise is required for best practices for application use and future integrations in various program and business settings.

Typical Daily Duties:

• Participate in project initiatives, including gathering, validating, and managing business requirements;
• Follow-through projects with clear and concise documentation, implementation planning, training development, execution, incident management, and support;
• The business analyst is technically sound, with a broad base of knowledge, experience, and the ability to relate the technical issues to the underlying needs of the business;
• The role will involve being able to grasp the implications of technical details rapidly and understand their inter-relationships and the impact on the environment into which the solution will be deployed;
• Triage incidents and requests to provide support for several large applications used by eHealth and external users;
• Identify opportunities for process and system enhancements.
  
  

You will have knowledge and/or experience in the following:

• Post-secondary Degree or Diploma in Business, Finance, Economics, Computer Science, or related field;
• 3+ years of experience as a Business Analyst or similar role;
• Certified Business Analysis Professional designation is an asset;
• Hands on experience converting business requirements into technical specifications;
• Hands on experience creating and executing test plans;
• Ability to design, test, implement or adapt existing systems/applications;
• Ability to quickly acquire knowledge of information technology architectures including integration and application software;
• Knowledge of requirements analysis and solution design principles (i.e. use cases, functional and non-functional requirements, requirements traceability, data mapping, etc.);
• Knowledge of commercial software applications (Word, Excel, Project, Visio);
• A proven track record of group facilitation;
• Excellent written skills to communicate and present options and alternatives, and bring forward recommendations to both business area and IT professionals;
• Excellent documentation skills to coordinate development of project related artifacts including but not limited to architectural diagrams, proposals, charters, business requirements, and schedules;
• Ability to work independently and attention to detail;
• Experience with agile development, project management and integration of healthcare IT applications is an asset.
  
  

Competencies

Communication

• Ability to demonstrate and promote the use and value of new technology, programs and services in a manner that creates understanding and captures interest.
• Ability to write a variety of detailed, accurate and clear material at a level appropriate to the target groups.
  
  

Leadership

• Conceptualize, monitor, and adjust projects, including, facilitating a group process to successfully implement technological change and business transition within the organization, taking into consideration numerous and changing priorities, and or resources to achieve project goals.
  
  

Problem Solving

• Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully gather, document and implement technical solutions.
• Ability to extract, recall, synthesize, conceptualize, and apply ideas, processes, and information to incorporate new technology and create new solutions in a constantly changing technological and business environment.
  
  

Interpersonal

• Build cooperative working relationships with coworkers and clients to ensure credibility and confidence in services provided as well to build capacity in client’s knowledge and ability to use and apply services.
  
  

Organizational

• Independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in a changing environment - involving some project management.
  
  

Analytical

• Ability to identify, explore and evaluate options on data processes and methodologies, information technology and potential systems design to make feasible recommendations.
  
  

Technical

• Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints.
• Convert business requirements into technical specifications to implement solutions, tools, and business processes.
• Ability to create and or modify a sequence of computer instructions in order to compile, link, build and test computer executables that meet design requirements within established guidelines.
• A proven track record to quickly and adeptly acquire knowledge of information technology architectures including: integration and application software, interoperability standards, database, subsystem components and software.
  
  

It is expected that the period of engagement will be approximately 12 months with the potential for a 12-month extensions or a permanent position.

If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you!

Grade: SIT10

Anticipated Start Date: July, 2025

Location: Regina, Saskatchewan (On-site)

Employment Type

SGEU Term 9 months or more

Location(s)

SK-Rgna-Regina

Salary Range

$41.934 - $51.038

Salary Supplement

included in hourly salary range (in-scope)

We are committed to workplace diversity.

Number of Openings

1

Jun 19, 2025, 12:59:00 AM