Intermediate Business Analyst

Cynet Systems Inc; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking an experienced Business Analyst to drive successful digital solutions in the public sector. The role involves collaborating with diverse stakeholders, conducting business analysis, and ensuring compliance with relevant policies. The ideal candidate will possess strong leadership, communication skills, and a track record in agile environments.

Qualifications

• Extensive experience in business analysis and agile methodologies.
• Expertise in requirements gathering and creating user stories.
• Strong communication and leadership skills for stakeholder consultations.

Responsibilities

• Lead business analysis ensuring requirements are gathered and refined.
• Collaborate with product owners and technical teams to define business needs.
• Document technical designs and maintain comprehensive system documentation.

Skills

Business Analysis

User Stories Creation

Stakeholder Communication

Process Mapping

Requirements Gathering

Facilitation

Agile Methodologies

Prototyping

Negotiation

Tools

JIRA

Azure DevOps

Balsamiq

Visio

Job description

Job Description:

• We are seeking an experienced Business Analyst to join our team and take ownership of the elicitation, elaboration, analysis, and validation of business requirements and data needs for complex digital solutions.
• This role involves working with both business stakeholders and technical teams to deliver high-quality, user-centric designs, ensuring compliance with relevant public sector policies and standards.

Key Responsibilities:

Business Analysis & Requirements Elicitation:

• Lead and conduct business analysis at varying levels of detail, ensuring requirements are gathered and refined through workshops and direct communication with stakeholders.
• Develop user stories, functional/non-functional requirements, business rules, business process models, data requirements/models, and system use cases.
• Conduct comprehensive user research to assess current business problems and opportunities, documenting findings to guide solution design.
• Facilitate Joint Application Design (JAD) and Joint Requirements Planning sessions.
• Analyze and map processes/data for current state and future state, leading the design of solution improvements

Collaboration And Communication:

• Collaborate with product owners, developers, quality assurance teams, and other stakeholders to define business requirements and ensure alignment with technical capabilities.
• Regularly report progress on deliverables at stand-ups and other team meetings, proactively raising risks/issues and proposing mitigation strategies.
• Lead stakeholder consultations to assess business needs and priorities, and translate those into actionable solution requirements.
• Facilitate product demonstrations and walkthroughs at the end of each sprint cycle

Solution Design And Documentation:

• Support the development of solution designs, ensuring alignment with business needs and technical feasibility.
• Document technical design documents, functional specifications, test strategies, and any other relevant artifacts.
• Assist in the creation of prototypes and wireframes, ensuring the delivery of user-friendly, accessible digital solutions.
• Maintain comprehensive business and system documentation, ensuring requirements are traceable and properly validated.

Public Sector Knowledge And Compliance:

• Work in accordance with policies and procedures of the government and apply public sector experience to solve complex problems.

Required Skills & Qualifications:

Business Analysis Expertise (40%):

• Extensive experience in business analysis, including requirements gathering, creating user stories, functional specifications, and business process models.
• Expertise in writing detailed user stories, creating business cases, and facilitating requirements sessions (JAD/Sprint).
• Strong experience with agile/iterative delivery teams, backlog management, sprint planning, and product demonstrations.
• Proven ability to conduct feasibility analysis and provide project work estimates.
• Experience in documenting functional and non-functional requirements, data models, and system use cases.

Technical Skills (30%):

• Experience in the implementation of business solutions using Commercial off the Shelf (COTS) solutions such as Oracle Siebel-based systems.
• Proficiency with backlog management tools such as JIRA, Azure DevOps, or Pivotal Tracker.
• Experience with prototyping tools (e.g., Balsamiq, InVision) and business process mapping tools (e.g., Visio).
• Knowledge of cloud-based platforms, particularly Microsoft Azure

Soft Skills (25%):

• Strong leadership, communication, and negotiation skills with the ability to liaise effectively with cross-functional teams, stakeholders, and vendors.
• Excellent facilitation, presentation, time-management, and problem-solving abilities.
• Ability to build strong relationships, influence stakeholders, and drive consensus across teams.
• Experience in managing client expectations, conducting stakeholder consultations, and facilitating effective decision-making.

Public Sector Knowledge (5%):

• Knowledge of Public Sector I&IT solutions architecture, quality assurance standards, and project delivery methodologies.
• Experience working with public sector applications, databases, and systems, including healthcare solutions such as Long-Term Care, EMRs, and HISs.

Specific Deliverables Expected:

• Product vision and roadmap, defining strategic plans and user needs.
• Business process models, wireframes, prototypes, and user journeys.
• Functional and non-functional requirements documentation, including system use cases and technical design specifications.
• Test plans, test cases, and support for user acceptance testing (UAT).
• Product performance metrics and KPIs, including risk mitigation strategies and project status updates.