Interim Assistant Store Manager

SNDL Inc.; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading retail company in Edmonton is seeking an Interim Assistant Store Manager to provide leadership in a dynamic environment. The ideal candidate will have strong customer service skills and experience in retail management. Responsibilities include training team members, managing store operations, and ensuring an exceptional shopping experience. This full-time role promises growth within an inclusive workplace.

Benefits

Educational reimbursement

Opportunities for advancement

Flexible scheduling

Qualifications

• Previous experience in retail management or leadership role.
• Demonstrated ability to deliver exceptional customer service.
• Ability to develop, train, and motivate team members.

Responsibilities

• Manage daily store operations and ensure customer satisfaction.
• Train and develop team members in store policies and procedures.
• Achieve sales targets and manage store inventory effectively.

Skills

Customer service

Leadership

Communication

Coaching

Sales

Education

High school diploma or equivalent

Job description

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Work Location

ACE Liquor Discounter Heritage Links

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com

About ACE Liquor

ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines! Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

About The Role

We are currently looking for a friendly, outgoing, and customer service-driven individual to join our team as a Full Time Assistant Manager at our Ace Liquor Heritage Links store in Edmonton.

Primary Purpose of Job

Provide leadership and direction of a multimillion-dollar business unit in partnership with Store Manager, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

Essential Business Functions, Responsibilities And Accountabilities

People Management Skills

• Create a work culture that makes your store an inviting place to work
• Be a role model who coaches, mentors, and inspires team members
• Delegate tasks to team members and set priorities in partnership with Store Manager
• Communicate in a clear and concise manner to team, participate in huddles / meetings / coaching sessions, relay pertinent information
• Participate in store recruitment and create succession plans for the store in partnership with Store Manager
• Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements
• Complete and hold team accountable to complete required training within allocated timeframes in partnership with Store Manager
• Create and / or monitor the creation of efficient weekly store scheduling for both sales and support functions

Customer Offering

Deliver exemplary customer service

Resolve customer complaints regarding sales and service; ensure Store Manager is informed of all customer complaints

Accountable for each new product launch in partnership with Store Manager

Review customer surveys and manage appropriately

Understand and utilize local market tends as provided by Area Manager

Evaluate programs and promotions for effectiveness and offer recommendations to Store Manager

Financial

Ensure that goals will be met through planning with Store Manager on the organization of labour, inventory, and finances for short and long-term success

Meet or exceed financial targets through partnership with Store Manager

Review and monitor the Loss Prevention program to protect the company’s inventory and assets in partnership with Store Manager

Review financial documentation (invoices, costs etc.) for accuracy

Monitor and make appropriate adjustments to scheduling to achieve labor cost in partnership with Store Manager

Day to Day Operations

Ensure all merchandising and pricing guidelines are followed

Ensure store is clean and presentable and relay any maintenance issues to Store Manager

Execute merchandising programs and track results

Manage communication (mail, email, voicemail)

Maintain inventory levels, as well as inventory ordering and receiving

Respond to all customer complaints

Attend OHS and LP meetings and training sessions

Actively aim to increase and share industry knowledge

Develop relationships with store stakeholders

Set daily tasks for the store

Review flyers, upcoming events, and promotions; execute appropriately

Regulatory Adherence

Ensure that OHS, LP, Pro-Serve / Serving It Right and other regulatory requirements and procedures are implemented and adhered to

Participate in health inspections, audits and required corrective actions

Maintain First-Aid, LP and OHS Training

Maintain Pro-Serve / Serving It Right and ensure employees maintain Pro-Serve / Serving It Right

Ensure AGLC / BC LRS and other government guidelines are met

Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Why Work With Us?

At Ace Liquor we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!

Thanks for considering a position with us! Cheers!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment To Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Manufacturing

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