Intercultural Support Worker

Winnipeg School Division; Winnipeg; On-site; CAD 50,000 - 60,000; Full time

Job summary

Winnipeg School Division is seeking an Intercultural Support Worker to help newcomer students transition to services and resources within the school system and community, promoting settlement and achievement. You will work with teachers, administration, and community.

The role includes translating information for families, coordinating access to community resources, and supporting staff with linguistic and cultural context to enhance student success in Winnipeg's diverse schools.

Qualifications

• Minimum of secondary education; post-secondary education preferred.
• Experience promoting inter-cultural understanding within diverse youth/families/communities.
• Experience helping refugees adjust to their communities and schools.
• Excellent communication, advocacy, and interpersonal skills.
• Ability to withhold personal bias across diverse religious/political and tribal communities.
• Priority to Deri, Farsi, Tigrinya and Amharic speakers.
• Dedication to anti-racism, equity, and diversity.
• Commitment to Truth and Reconciliation.
• Ability to build collaborative cultures founded on integrity and purpose.

Responsibilities

• Assist in reception of new EAL students and their transition into the school community.
• Support students/families in understanding the school system and accessing resources.
• Assist staff with translating/interpreting information for parents and students.
• Refer and facilitate access to resources in community, social and health services and government programs.
• Maintain records and provide updates to Principal or designate.
• Co-facilitate workshops on settlement issues, cultural awareness, and parenting skills.
• Network for resources in the wider community and liaise with outside agencies for school programs.
• Perform other duties as required within this classification.

Skills

Communication

Advocacy

Interpersonal skills

Cross-cultural understanding

Anti-racism

Truth and Reconciliation

Collaboration

Deri/Farsi/Tigrinya/Amharic

Education

Secondary education

Post-secondary education (preferred)

Job description

Intercultural Support Worker

TERM to December 18, 2026

Under the direction of the Superintendent of Anti-Racism, Equity and Climate Justice, the Intercultural Support Worker will assist in transitioning newcomer students to services and resources in the school system and the community to promote settlement and foster student achievement. The worker will work as part of a team with teachers, administration, and the community.

Duties and responsibilities may include but are not limited to the following:

• assist in the reception of new EAL students, their transition and integration into the school community
• support students/families in understanding the school system and in accessing resources available to them
• provide support to school staff in translating/interpreting information to parents and students related to assessments, report cards and other matters of importance and by providing teachers with information about student's linguistic cultural backgrounds
• refer and facilitate access to resources in the community, social services, health services and government programs
• maintain records, assess, and monitor ongoing needs and provide continual updates to Principal or designate
• co-facilitate and/or co-coordinate workshops or support to groups on settlement issues, cultural awareness, women's issues, parenting skills and other information related needs for parents / families and staff
• participate in networking for resources in the wider community and liaise with outside agencies for school programs
• perform other related duties within this classification and other related classifications not exceeding skills and capabilities as required

Qualifications:

• a minimum of secondary education, preferably some post-secondary education and coordinating projects or in initiatives around newcomer services.
• experience promoting inter-cultural understanding within diverse youth/families/communities coming from war affected countries.
• experience working to support refugees adjust to their communities and schools.
• excellent communication, advocacy, and interpersonal skills are required.
• values cross cultural perspectives and demonstrates ability to withhold personal bias while working across various religious/political and tribal communities is required.
• Priority will be given to candidates speaking Deri, Farsi, Tigrinya and Amharic.
• Dedication to anti-racism, equity, and diversity
• Proven commitment to Truth and Reconciliation
• Proven ability to build collaborated cultures founded on integrity and purpose

We thank all interested individuals, however only those selected for an interview will be contacted.

Employment subject to a clear Child Abuse Registry check and Criminal Record search.

Winnipeg School Division has an Employment Equity policy which strives for the removal of barriers to the hiring, advancement, full inclusion, and fair representation of women, Indigenous peoples, 2SLGBTQQIA+ community, persons living with a disability and racialized people at all levels within the organization.

In support of achieving a diversified workforce, preference will be given to qualified candidates self-identifying as belonging to one of the Employment Equity groups.

Winnipeg School Division will provide reasonable accommodations to applicants disabled by barriers during the interview and assessment process, upon request.

About Winnipeg School Division

At WSD, every employee plays a vital role in helping students thrive. Together, we are guided by a shared purpose of creating learning environments rooted in equity, inclusion, and belonging. Serving nearly 32,000 students from diverse communities across Winnipeg, WSD is driven by the values of joy, love, and rigour.

WSD is one of Manitoba's largest employers with over 6,000 full and part-time employees in 83 locations including 78 schools, two administrative buildings, a training centre, a facilities maintenance office, and a school bus depot.