Intensive Case Manager – Wesley Supportive Housing

Wesley; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Wesley is seeking a dynamic Intensive Case Manager to handle a case load of adult clients with dual diagnoses in a supportive housing setting. This full-time position offers a salary of $24.38 per hour, with responsibilities including client support and case management. Employees will benefit from a positive work culture, professional development opportunities, and various staff events.

Benefits

Professional development and training opportunities

Employee Assistance Program Available Immediately

Employee Discounts

Staff Appreciation Event

Qualifications

• Minimum one year experience working with dual diagnosis population.
• Experience with case management in a residential setting.
• Exceptional written and verbal communication skills.

Responsibilities

• Managing case load of up to 7 adult dual diagnosis clients.
• Accompanying clients to medical appointments and providing support.
• Keeping client files up to date and assisting with medication management.

Skills

Communication

Responsiveness

Empowerment

Education

Diploma in Social Services

Tools

CPR Certificate

NVCI Certificate

Job description

Intensive Case Manager – Wesley Supportive Housing

Posting #: 4130 Posting Date: 07/11/2025Posting Closing: 07/25/2025 4:00 PM

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Intensive Case Manager who demonstrates our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other.

TheIntensive Case Manager is responsible for managing the case load of up to 7 adult dual diagnosis clients in a permanent residential setting. In this position, you will be scheduled Monday–Friday, 8am-4pm within a 24-hour program.

This position is aunionized, full-time, temporary position. The contract is until December 31, 2025. The rate of pay is $24.38 per hour and will go up to $24.38 starting April 2025. Hours per week are 40.

Key Responsibilities:

1. Managing referrals as needed
2. Accompanying clients to medical appointments and providing any necessary support
3. Keeping client files up to date
4. Helping clients work on self-identified goals
5. Participation of on-call rotation
6. Managing supply orders
7. Assisting clients with medication management, meal preparation and maintaining their unit
8. Other duties as assigned

What you will bring:

1. Diploma in social services or equivalent
2. CPR and NVCI certificate
3. Minimum one-year experience working with dual diagnosis population
4. Experience with case management in a residential setting
5. Exceptional written and verbal communication skills

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/
2. From there you can access all of Wesley’s job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.