Integrated Communications Specialist

Softchoice; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks an Integrated Communications Specialist to enhance its brand and reputation. This role is pivotal in developing strategic communications, managing crisis communications, and executing multi-channel campaigns. The ideal candidate will thrive in a collaborative environment, engaging with diverse stakeholders and contributing to innovative solutions. With a commitment to inclusion and professional growth, this position offers exciting opportunities for those eager to make an impact in integrated communications. Join a team that values creativity, flexibility, and a high-performing culture, where your contributions will be recognized and rewarded.

Benefits

Flexible Work Hours

Competitive Benefits

Collaborative Environment

Award-Winning Workplace

Career Development Opportunities

Qualifications

• 3-5 years of integrated communications experience, ideally with agency experience.
• Strong, creative writer able to communicate complex information clearly.

Responsibilities

• Support an integrated corporate communications plan aligned with strategic priorities.
• Execute multi-channel communications campaigns and develop content.

Skills

Integrated Communications

Crisis Communications

Content Development

Stakeholder Management

Project Management

B2B Technology

Research and Analysis

Education

Post-secondary education in communications

Marketing or related field

Job description

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Integrated Communications Specialist

Date: May 5, 2025

Company: Softchoice

Whyyou’lllove Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will make:

The Integrated Communications Specialist is part of a fast-paced team of communications and marketing professionals. Under the direction of the Director of Communications, the team works closely with a wide range of stakeholders to develop strategic communications to advance Softchoice’s reputation.

This position plays a key role in protecting and enhancing Softchoice’s brand and reputation. The role supports the development of strategic communications plans that advance our corporate image, profile, reputation and profitability.

In this role, you will be responsible for the development of communications materials supporting employee communications, corporate events, executive visibility, crisis communications and traditional and social media. The Specialist also leads the development of measurement and reporting across the team.

The ideal candidate is eager to build a career in integrated communications across a diverse set of internal stakeholders and has a keen interest in research and analysis, staying aware of industry and world trends and peer campaigns. In exchange, you will have direct access to our leaders and communications strategy discussions along with exciting and sometimes challenging learning opportunities.

What you will do:

• Under the direction of the Manager, Integrated Communications, and working with others across the organization, support an integrated corporate communications plan that aligns to Softchoice’s strategic priorities and goal.
• Support comprehensive communications programs and calendaring across our three strategic pillars.
• Support the development and preparation of crisis communications to reactively and proactively protect our brand and reputation.
• Execute multi-channel communications campaigns and develop content that delivers against priority tactics.
• Monitor and measure the effectiveness of integrated communications and provide insights to support evidence-based recommendations for improvement.
• Coordinate with the translation team to ensure that all social media content meets compliance requirements
• Support the execution of public relations campaigns by maintaining a media database, identifying relevant media opportunities, and creating press materials.
• Develop knowledge of key journalists, communication themes, and peer activity in the media to support the development of Softchoice’s public relations plan.
• Work with business stakeholders to identify relevant speaking opportunities and events for partnership.
• Work with Solutions Marketing, Content, and Demand Generation functions to support the execution of brand-level campaigns and tactics.

What you will bring to the table:

• 3-5 years of progressive integrated communications experience, ideally with agency experience
• Strong, creative, and efficient writer able to communicate complex information through accessible, current, and error-free writing
• Experience and comfort working directly with senior leaders
• Interest and experience in managing stakeholders across an organization
• Curiosity, willingness and eagerness to learn and grow
• Solution-driven mindset eager to support clarity and cohesiveness in the face of ambiguity
• Excellent time and project management experience with the ability to manage complex and several smaller projects simultaneously
• Experience in B2B technology or related industries is an asset
• Post-secondary education in communications, marketing or a related field, or equivalent experience

Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to [e-mail] .We are committed to working with you to best meet your needs.

Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:6673
EoE/M/F/Vet/Disability