Intake and Placement Specialist

Texas Family Care Network; Beaumont, Trinity; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Medical coverage with employer HSA match

Prescription coverage

Dental and vision plans

Retirement savings plan with employer match

Tuition reimbursement

Paid Time Off

9 paid holidays including birthday

Job summary

Texas Family Care Network in Beaumont, Alberta, is seeking a dedicated individual for a role focused on child placement services. You will provide vital support and referrals based on each child's needs, engage with community resources, and ensure accurate documentation. The ideal candidate will have a Bachelor's degree and at least one year of relevant experience in child placement or social services. The company offers comprehensive medical coverage, retirement savings plans, and paid time off.

Qualifications

• Requires valid state driver's license and transportation.
• One year of Child Placement experience is necessary.
• A strong background in social or protective services is needed.

Responsibilities

• Support service delivery to meet child/youth needs.
• Engage with community resources for placements.
• Maintain accurate documentation of client interactions.

Skills

Community collaboration

Time management

Cultural diversity respect

Education

Bachelor's degree from an accredited school

Associate's degree plus two years relevant experience

Sixty accredited college credit hours plus two years relevant experience

Ninety accredited college credit hours plus one year relevant experience

Tools

CoBris

IMPACT

Job description

Location: Trinity/Livingston | Houston, San Jacinto, Polk, Angelina, Trinity, TX 75862, USA

Responsibilities

• Support/Service Delivery
  • Provides program and agency information and/or makes referrals to other community resources.
  • Identifies providers that can meet each child's needs when locating a placement.
  • Uses tools and training to determine child/youth needs and makes appropriate referrals for placement.
  • Examines Minimum Standards for various types of placement resources.
  • Learns the background of the family and child/youth on each case to strategize best support.
  • Researches solutions to technical or service‑related issues and seeks guidance from mentors; follows up with all concerned to inform them of solutions or updates.
  • Processes, assesses, and assigns incoming referrals.
  • Participates in on‑call rotation and duties by responding to notifications and phone calls as required.
  • Effectively uses Outlook Calendar as instructed to reflect daily and weekly tasks.
  • Works independently to meet placement deadlines and job performance expectations.
  • Assesses and prioritizes tasks independently to manage time.
  • Performs clerical duties such as typing, filing, faxing, copying, answering telephone inquiries, relaying messages, etc.
  • Performs other duties as assigned by supervisor or director.
• Quality Improvement
  • Offers new ideas and ways to streamline processes to better serve communities and the organization.
• Communication
  • Establishes and maintains appropriate rapport with all clients, families, and colleagues inside and outside the organization.
• Growth
  • Assures continuous professional growth and development by actively participating in supervision and staff meetings.
  • Independently seeks resources and learning opportunities to foster ongoing professional growth.
• Supervision
  • Receives supervision and actively communicates with supervisor via phone, email, written messages, and in person regarding program matters.
  • Provides solution‑focused input, is positive, supportive, respectful, and engaged with the team.
  • Acknowledges and values the contribution of team members.
  • Is resourceful and embraces tactical creativity to overcome challenging tasks and difficult situations.
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work‑related contacts.
• Community Engagement
  • Works collaboratively with other systems (education, health and justice systems) to improve outcomes for child/youth and family.
  • Engages with Youth for Tomorrow for levels of care to meet children’s needs while in placement.
  • Interacts with children, clients, families and communities in a way that reflects the organization’s commitment to strong collaborative relationships.
• Documentation
  • Ensures accuracy and timeliness of data entered into systems; ensures all relevant information exists in records.
  • Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.
• Finance/Budget
  • Reports expenses and provides supporting documentation.
  • Adheres to deadlines for expense reports.
• Risk Management and Safety
  • Complies with professional and ethical standards of conduct established by the organization.
  • Adheres to mandated child abuse reporting laws.
  • Ensures all policies, procedures, and standards relating to child safety and well‑being are followed.
  • Follows policies and procedures for responding to and handling crisis situations.
  • Completes online learning and policy acknowledgements by due date.
  • Attends and participates in all required training.

Qualifications

• Education/Credentials/Licensure
  • Bachelor’s degree from an accredited school required; or
  • In lieu of a Bachelor’s degree, an Associate’s degree from an accredited school plus two (2) years of relevant work experience; or
  • Sixty accredited college credit hours plus two (2) years of relevant work experience; or
  • Ninety accredited college credit hours plus one (1) year of relevant work experience.
  • Valid state driver’s license and safe driving record.
  • Reliable transportation and current auto insurance.
• Experience
  • Requires one (1) year of Child Placement Experience.
  • Examples of relevant work experience include social, human, or protective services, paid or volunteer work within social service agencies or communities providing services to families or other at‑risk populations.
• Clearances
  • DPS
  • DFPS
  • FBI
  • CBCU Eligibility Determination
  • Child Abuse Clearances
• Benefits
  • Medical coverage available with a Health Savings Account (HSA) with 100% employer match.
  • Prescription coverage.
  • Dental and vision plans.
  • Dependent Care Flexible Savings Account.
  • Retirement savings plan with an employer match.
  • Free life insurance and AD&D.
  • Paid Time Off.
  • 9 paid holidays (7 recognized holidays plus a floating and birthday holiday per year).
  • Tuition reimbursement (if applicable).
  • Employee Assistance Program (EAP).

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.