Insurance Representative 1

Coastal Community; Quesnel; Sur place; CAD 43 000 - 52 000; Plein temps

Résumé du poste

Coastal Community Credit Union's Integris Insurance Services Ltd. in Quesnel is seeking an Insurance Representative 1 for a twelve-month temporary assignment. You will focus on ICBC Autoplan, handle policy renewals, process transactions, and deliver exceptional member service at the branch.

The ideal candidate is personable, detail-oriented, able to multitask, and capable of prioritizing tasks. Join a community-focused company that supports assets protection and financial goals.

Qualifications

• Exceptional customer service mindset.
• Detail oriented with strong multitasking and prioritization skills.

Responsabilités

• Assist members and the public in identifying insurance needs and respond to inquiries about products and services.
• Process basic auto insurance transactions under supervision and handle payments.
• Investigate and resolve account issues and refer complex matters as needed.
• Balance daily cash and schedule appointments for staff.
• Support auto insurance products, including accident benefits and coverage options.
• Process licensing transactions such as registrations and ownership transfers.
• Assist with ICBC batching and personal lines policies, including renewals, endorsements, cancellations, and changes.
• Identify client needs and recommend appropriate insurance products.
• Cross-sell additional products and promote credit union services.
• Provide referrals to team members when needed.
• Meet established sales and referral goals.
• Post payments and assist with deposits.
• Maintain records, files, and inventory (e.g., license plates and materials).
• Order supplies as needed and support branch organization and appearance.
• Collaborate effectively with team members and contribute to a positive work environment.
• Build and maintain strong working relationships.

Description du poste

Position Type: Temporary

Duration: Approximately twelve (12) months

From Here. All In. For you

We're a financial services co-operative with expansive reach across North Central BC, Vancouver Island, and the Gulf Islands, and we’ve got an exciting opportunity for you! Integris Insurance Services Ltd., a wholly owned subsidiary of Coastal Community Credit Union, is looking for an Insurance Representative 1 to join our team at our Quesnel location.

What’s the role?

This role will primarily focus on ICBC Autoplan services and will serve as a front-line, member-facing position. Responsibilities will include processing ICBC transactions, assisting members with vehicle insurance needs, handling policy renewals and changes, and providing exceptional customer service at the branch.

The ideal candidate is passionate about delivering exceptional customer service, detail oriented, adept at multitasking, and skilled in prioritizing tasks effectively.

Joining Integris means being a part of a dynamic and forward-thinking company that is committed to helping our clients protect their assets and achieve their financial goals. We take pride in our work and are always looking for individuals who share our enthusiasm and motivation.

Your duties will include:

• Assist members and the public in identifying insurance needs and respond to inquiries about products and services
• Process basic auto insurance transactions under supervision and handle payments
• Investigate and resolve account issues and refer complex matters as needed
• Balance daily cash and schedule appointments for staff
• Support auto insurance products, including accident benefits and coverage options
• Process licensing transactions such as registrations and ownership transfers
• Assist with ICBC batching and personal lines policies, including renewals, endorsements, cancellations, and changes
• Identify client needs and recommend appropriate insurance products
• Cross-sell additional products and promote credit union services
• Provide referrals to team members when needed
• Meet established sales and referral goals
• Post payments and assist with deposits
• Maintain records, files, and inventory (e.g., license plates and materials)
• Order supplies as needed and support branch organization and appearance
• Collaborate effectively with team members and contribute to a positive work environment
• Build and maintain strong working relationships

What are we looking for?

Ideally, you are a flexible, collaborative team player with:

Who are we?

Integris is a division of Coastal Community Credit Union, together:

• We’re 100% member-owned, with all decisions made locally—right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• We offer banking, insurance (including ICBC Autoplan), financial planning, and group benefits to over 110,000 members in North Central BC, Vancouver Island, the Gulf Islands.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community Credit Union, we believe in making life better for our members, our neighbours and the communities we call home. We believe that strong communities are built by people who care – and that’s exactly who we are looking for.

From Here. All In. For You. Is more than just a tagline. It’s our commitment to showing up, lending a hand, building meaningful relationships and creating opportunities that help our communities thrive.

Here’s How We Do It: We put people first. We invest in our communities. We work together to create positive change. Whether we’re helping a family reach their financial goals, supporting a local business, or volunteering at community events, we’re driven by a shared purpose – to make a difference where it matters most.

We’re looking for people who care deeply about their community and believe great service starts with genuine relationships. If you’re passionate about making a difference, building meaningful connections and helping communities thrive, you’ll feel right at home here.

Being a member of Integris means being part of something bigger than yourself. It may feel different than other places you’ve worked – and that’s because here, different is how it’s done.

Career Band Range (Annual Salary) - $43,056.00 - $52,416.00