insurance manager

CrashBay; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is seeking a full-time management professional. The successful candidate will oversee daily operations, manage teams, and ensure client satisfaction. This role offers a hybrid work environment, competitive hourly salary, and opportunities for professional development.

Benefits

Paid time off for volunteering or personal days

Flexible working hours

Health benefits

Qualifications

• 5+ years of experience in a managerial role.
• Strong skills in project management and team leadership.
• Proficient in software like MS Office and data analysis tools.

Responsibilities

• Direct and control daily operations of the organization.
• Plan and control budgets and expenditures.
• Train, direct, and motivate staff.

Skills

Communication

Negotiation

Client focus

Project management

Organizational skills

Education

Bachelor's degree in Business or related field

Tools

MS Excel

MS Word

MS PowerPoint

Project management software

Job description

Posted onJuly 18, 2025 by Employer details CrashBay

You have successfully applied for this job through Job Bank!

You have successfully withdrawn your application for this job.

Job details

• Location 221 Lakeshore Road East Oakville , ON L6J 1H7
• Workplace information Hybrid
• Salary 56.41 to 61.41 hourly (To be negotiated) / 40 to 45 hours per week
• Terms of employment Permanent employment Full time

Work must be completed both in person and remotely.

Work setting

• Management
• Insurance company
• Business services

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Hire, train, direct and motivate staff
• Plan and direct market research studies
• Manage contracts
• Oversee the collection and analysis of data and information
• Work with the marketing department to understand and communicate marketing messages to the field
• Address customers' complaints or concerns
• Advise clients on advertising or sales promotion strategies
• Train staff
• Supervise office and volunteer staff
• Schedule staff
• Review and process claims against suppliers
• Project management
• Process claims transactions
• Negotiate settlement of claims
• Monitor payments of benefits throughout duration of claim
• Market business services
• Maintain and manage digital database
• Initiate and maintain contact with the media
• Develop promotional materials
• Consult with clients after sale to provide ongoing support
• Approve insurance claims
• Answer written and oral inquiries
• Prepare and/or deliver educational, publicity and information programs, materials and sessions
• Co-ordinate special publicity events and promotions
• Leading/instructing individuals
• Conduct public opinion and attitude surveys
• MS Office
• Write and edit press releases, newsletter and communications materials
• Plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services
• Direct and evaluate establishments and departments that develop and implement communication strategies and information programs
• Direct and evaluate establishments and departments that maintain media relations on behalf of businesses, governments and other organizations
• Direct and evaluate establishments and departments that publicize activities and events on behalf of businesses, governments and other organizations
• Assist in the preparation of brochures, reports, newsletters and other material
• Prepare sports, literary, performance or other contracts
• Monitor insurance claims and respond to clients' enquiries
• Copywrite
• Review written material, such as reports, briefs, speeches, presentations and press releases
• Review and examine insurance claims
• Resolve complaints and claims
• Oversee the preparation of written material for website content
• Investigate complaints and claims
• Evaluate an organization’s Internet presence
• Develop all kinds of events for publicity, fundraising and information purposes
• Analyze market research data to improve business decisions or activities

Supervision

• 5-10 people
• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• Word processing software
• Spreadsheet
• MS Excel
• MS PowerPoint
• MS Word
• Database software
• Presentation software
• Project management software
• Data analysis software
• Mapping and data visualization software
• MS Outlook
• Microsoft Publisher
• Microsoft Visio
• Adobe Experience Manager (AEM)
• Jira
• Google Drive

Industrial processes and biological studies

• Insurance investigations

Area of work experience

• Project planning
• Operations
• Marketing
• Project coordination

Area of specialization

• Public relations
• Operations management
• Media relations
• Market research
• Communications
• Business analysis
• Brand management

Specialization/experience (business sales and services)

• Negotiation

Additional information

Transportation/travel information

• Willing to travel
• Willing to travel cross-border
• Willing to travel overnight

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Large caseload
• Overtime required

Own tools/equipment

• Computer
• Printer
• Internet access

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Judgement
• Organized
• Team player
• Interpersonal awareness
• Reliability
• Creativity
• Quick learner
• Accountability
• Bonus
• Stocks/shares

Other benefits

• Other benefits
• Paid time off (volunteering or personal days)

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-08-01

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.