Insurance Claims Assessor - Motor

Placements24; Kimberley; Presencial; CAD 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid contributions

Retirement fund benefits

Bonuses and incentives

Training in claims assessment

Descripción de la vacante

Placements24 is seeking a detail-oriented Insurance Claims Assessor specializing in motor vehicle claims, based in Kimberley, Northern Cape. The role involves assessing and processing motor insurance claims from first notification to closure, inspecting damaged vehicles, and determining repair feasibility.

The ideal candidate has at least three years of motor claims experience, strong knowledge of repair methods, and proficiency with claims software.

Formación

• 3+ years experience in motor insurance claims assessment.
• Knowledge of vehicle makes, models, parts and repair methods.
• Proficient with claims assessment software and estimating tools.
• Ability to work independently and manage a caseload.

Responsabilidades

• Investigate and assess motor vehicle damage claims.
• Inspect damaged vehicles to determine damage and repair feasibility.
• Estimate repair costs and obtain quotes from repairers.
• Negotiate settlements with policyholders and repairers.
• Process claim payments and maintain documentation.
• Identify potential fraud or misrepresentation.

Conocimientos

Analytical skills

Communication skills

Claims assessment software

Vehicle repair knowledge

Driver's license

Educación

Automotive repair qualification

Herramientas

Estimating software

Descripción del empleo

About the Role

Our client is seeking a detail-oriented and experienced Insurance Claims Assessor specializing in motor vehicle claims. Based in Kimberley, Northern Cape, this role involves the assessment and processing of motor insurance claims, ensuring accurate evaluations, fair settlements, and efficient handling from first notification to closure. You will be responsible for inspecting damaged vehicles, determining the extent of damage, assessing repair costs, and verifying policy coverage. The ideal candidate will have a strong understanding of automotive repair processes, claims procedures, and customer service. This position requires physical presence at our Kimberley, Northern Cape office and potentially at assessment sites.

Key Responsibilities

• Investigate and assess motor vehicle damage claims, verifying policy details and coverage.
• Conduct physical inspections of damaged vehicles to determine the extent of damage and repair feasibility.
• Estimate repair costs using industry-standard software and obtain quotes from approved repairers.
• Negotiate repair settlements with policyholders and approved repairers.
• Ensure timely and accurate processing of claim payments and documentation.
• Identify potential fraud or misrepresentation in claims and report accordingly.
• Maintain clear and concise records of claim assessments and communications.
• Provide clear explanations of the claims process and decisions to policyholders.
• Adhere to company claims handling procedures and regulatory requirements in Kimberley, Northern Cape.

Requirements

• Minimum of 3 years of experience as a motor insurance claims assessor or in a related automotive repair assessment role.
• In-depth knowledge of vehicle makes, models, parts, and repair methodologies.
• Proficiency with claims assessment software and estimating tools.
• Strong analytical and problem‑solving skills, with attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact professionally with clients and repairers.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage a caseload effectively.
• A relevant technical qualification in automotive repair or insurance claims is advantageous.
• Commitment to working from our Kimberley, Northern Cape office.

Benefits

• Competitive annual salary commensurate with experience.
• Performance-based incentives and bonuses.
• Medical aid contributions and retirement fund benefits.
• Opportunities for specialized training in claims assessment and automotive technology.
• A stable role within a respected insurance provider in Kimberley, Northern Cape.