Insurance Advisor, Online Auto Services – Growth & Client Impact

Westland Insurance Group; Surrey; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Open, flexible workplace

Growth opportunities

Total rewards program

Flexible paid commemorative days

Community support programs

Job summary

Westland Insurance Group Ltd is hiring an Insurance Advisor, Online Auto Services to support active clients with Auto insurance needs via phone and email. The role is based at our Surrey, BC head office and may require commuting to other BC offices for experienced candidates.

The position offers an hourly compensation range and a focus on exceptional client service, growth, and professional development, with a welcoming, flexible workplace and a strong team culture.

Qualifications

• Laser-focused with a track record of achieving sales targets.
• Ability to build authentic client relationships.
• Strong time-management and the ability to work with little supervision.
• Confidentiality and discretion.
• Experience delivering excellent customer service to clients.

Responsibilities

• Deliver superior customer service that promotes client retention.
• Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations.
• Assist clients with insurance needs via phone and email.

Skills

Sales targets

Client relationships

Time management

Confidentiality

Customer service

Education

Insurance broker level 1 license

Job description

Westland Insurance Group Ltd is hiring an Insurance Advisor, Online Auto Services to support active clients with Auto insurance needs via phone and email. The role is based at our Surrey, BC head office and may require commuting to other BC offices for experienced candidates.

The position offers an hourly compensation range and a focus on exceptional client service, growth, and professional development, with a welcoming, flexible workplace and a strong team culture.