Insurance Advisor, Online Auto Services

Westland Insurance Group Ltd.; Surrey; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Open, flexible workplace

Growth opportunities

Total rewards program

Flexible paid commemorative days

Community support programs

Job summary

Westland Insurance Group Ltd is hiring an Insurance Advisor, Online Auto Services to support active clients with Auto insurance needs via phone and email. The role is based at our Surrey, BC head office and may require commuting to other BC offices for experienced candidates.

The position offers an hourly compensation range and a focus on exceptional client service, growth, and professional development, with a welcoming, flexible workplace and a strong team culture.

Qualifications

• Laser-focused with a track record of achieving sales targets.
• Ability to build authentic client relationships.
• Strong time-management and the ability to work with little supervision.
• Confidentiality and discretion.
• Experience delivering excellent customer service to clients.

Responsibilities

• Deliver superior customer service that promotes client retention.
• Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations.
• Assist clients with insurance needs via phone and email.

Skills

Sales targets

Client relationships

Time management

Confidentiality

Customer service

Education

Insurance broker level 1 license

Job description

We’re searching for an Insurance Advisor, Online Auto Services. Are you searching for new possibilities?

Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor, Online Auto Services for our Online Auto team based out of our Head Office in Surrey, BC. We are also open to considering experienced candidates who are able to commute to another Westland office in BC.

Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career minded individual who is focused on growing their insurance industry knowledge and experience.

Expected Compensation:

The expected hourly hiring range for this role is $21.03 to $26.29 with a 37.5-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As an Insurance Advisor, Online Auto Services, you will assist active clients with their Auto needs via phone and email and strengthen their relationship with the company.

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• Total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Commemorative Days to celebrate days important to you
• Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• Laser-focused, you have a track record of achieving sales targets
• Building authentic client relationships comes naturally to you
• Master time manager, you can prioritize your workload with little to no supervision, plus you demonstrate confidentiality and discretion
• Insurance broker level 1 license
• 1 year+ of industry experience, specifically with ICBC

Once here, you'll:

• Deliver superior customer service that promotes client retention
• Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations
• Assist clients with their insurance needs by utilizing your knowledge of ICBC regulations via phone and email

#LI-HB1
#LI-Onsite