Insurance Advisor - Inbound Sales & Service (French)

Intact Financial Corporation; Laval; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

A leading insurance company located in Laval is seeking a Sales & Customer Service agent. You will play a vital role in advising customers on insurance options while providing exceptional service. The ideal candidate has strong communication skills, at least 1 year of experience in a similar role, and a commitment to customer satisfaction. A hybrid work model is offered, allowing flexibility in balancing work and life commitments.

Benefits

Annual bonus plan

Mentorship and training opportunities

Hybrid work model

Qualifications

• At least 1 year of experience in a similar role.
• You must speak French to provide service to a French-speaking clientele.
• Willingness to complete the provincial exam to obtain your insurance license.

Responsibilities

• Advise customers on insurance solutions and promote products.
• Analyze customer needs and answer product-related questions.
• Guide customers on insurance choices.

Skills

Excellent communication skills

Team player

Ability to listen and empathize

Customer-driven

Excellent computer skills

Ability to multi-task

Education

College Diploma or equivalent

AMF certification or equivalent

Job description

A leading insurance company located in Laval is seeking a Sales & Customer Service agent. You will play a vital role in advising customers on insurance options while providing exceptional service. The ideal candidate has strong communication skills, at least 1 year of experience in a similar role, and a commitment to customer satisfaction. A hybrid work model is offered, allowing flexibility in balancing work and life commitments.