Insurance Advisor

BCAA; Burnaby; On-site; CAD 45,000 - 63,000; Full time

Job summary

An established industry player is seeking dynamic Insurance Advisors to join their team in Burnaby. In this rewarding role, you will help clients secure the right insurance products, ensuring peace of mind for families across BC. With a focus on delivering exceptional customer experiences, you will thrive in a supportive environment that encourages professional growth. As a trusted organization, this company offers a pathway to advance your career while making a meaningful impact in the community. If you're passionate about customer service and ready to take your career to the next level, this opportunity is perfect for you.

Benefits

Career Development Programs

Performance-based Incentives

Flexible Benefits

Paid Time Off

BCAA Membership Perks

Qualifications

• At least 1 year of general insurance experience, including homeowners insurance.
• Comfortable using technology and MS Office applications.

Responsibilities

• Independently issue BCAA insurance products and services.
• Collaborate with Support Teams and Underwriting for coverage assessment.

Skills

General Insurance Experience

Customer Service

Problem Solving

Sales Skills

Education

Level 1 or 2 Insurance License

Completion of Autoplan Essentials

CAIB Certification (Bonus)

Tools

MS Office

Job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households through insurance, roadside assistance, auto repair, Evo Car Share, and Evolve E-Bike Share. With a long history of road safety and community support, we offer meaningful and rewarding careers that advance BC's future.

We are currently hiring a Insurance Advisor or Senior Insurance Advisor based in our Burnaby location.

Becoming an Insurance Advisor offers a pathway to a fulfilling career as a Senior Insurance Advisor within only 12 months. Your passion for delivering exceptional customer experiences helps BCAA remain one of the most trusted organizations in British Columbia.

As a Senior Insurance Advisor, you'll build strong, trusting client relationships by helping customers select the right insurance products and services for their life’s events and future needs. Your dedication to delivering signature customer experiences reinforces BCAA's reputation as a trusted organization in BC.

Who you are

• You see the big picture with a keen eye for detail, exercising good judgment based on risks, costs, and benefits.

• You work well under pressure, balancing multiple priorities and adapting quickly to change.

• A problem solver who loves challenges, organized yet flexible, thriving in a dynamic workplace.

• A team player who enjoys helping others and contributing to your community. Making a difference in someone’s day makes your day too!

What you bring

• At least 1 year of general insurance experience, including one year selling homeowners insurance.

• Level 1 or 2 Insurance license.

• Completion of Autoplan Essentials.

• A limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

• Comfortable using technology, including basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook).

• Bonus qualifications: CAIB certification, experience with ICBC systems, and multilingual abilities beyond English.

What a typical day looks like

• Independently issue BCAA insurance products and services, helping customers secure or renew policies by reviewing coverage and making recommendations.

• Collaborate with Support Teams and Underwriting to assess and recommend appropriate coverage.

• Achieve sales and productivity goals while maintaining BCAA and AAA/CAA experience standards and underwriting guidelines.

• Manage customer accounts and documentation, including payments, policy issuance, renewals, endorsements, and cancellations.

• Enhance your industry knowledge through training, maintaining licensing, and staying updated on industry developments, with opportunities for leadership roles.

The salary range for an Insurance Advisor is $45,406.32 to $56,757.84, and for a Senior Insurance Advisor is $49,954.92 to $62,443.68, determined by experience, skills, certifications, and market factors. Both roles include benefits, a performance bonus (target 12.5%, up to 21.5%), and other incentives.

Internal applicants: The application deadline is end of day May 7, 2025.

By applying, you consent to BCAA disclosing personal information for employment-related grievances, in accordance with BC privacy laws.

What we offer:

• Opportunities to make a difference in BC communities.
• Career and personal development programs.
• Performance-based incentives.
• Flexible benefits supporting health and wellness.
• Competitive compensation, pension, and other benefits.
• Paid time off for vacation, wellness, volunteering, and cultural or spiritual activities.
• BCAA membership perks and savings.
• Meaningful work at a BC Top Employer committed to a diverse and inclusive workplace.

*For permanent employees.

We’re always looking for talented individuals. Apply today!

BCAA is an Equal Opportunity Employer, committed to accessible and inclusive employment. For support during the application process, contact [e-mail].