Insurance Account Manager, Commercial Insurance

NFP; Calgary; On-site; CAD 60,000 - 85,000; Full time

Job summary

NFP is seeking an Account/Client Manager to foster client relationships and manage commercial insurance risks. Applicants should have an Alberta General License and over 3 years of experience, focusing on large accounts with comprehensive benefits and strong opportunities for professional growth.

Benefits

Annual bonus

Matching 5% RRSP

Referral commissions

Comprehensive health benefits

Support for professional development

Opportunities for career growth

Qualifications

• Over 3 years of industry experience, preferably in broking or underwriting.
• Experience with Mid-Market Risks, especially large accounts over $25,000.

Responsibilities

• Assist in preparing applications and marketing strategies for new business.
• Provide customer service regarding coverage, billing, claims, and audits.
• Identify opportunities for revenue growth through cross-selling.

Skills

Communication

Relationship Building

Analytical

Education

Alberta General License

Tools

EPIC

Microsoft Office Suite

Job description

Business Line: Commercial Lines, Mid-Market

Hours Per Week: 35 (Full-Time)

Location: Calgary & Grande Prairie, Alberta (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About the Role

Our commercial property and casualty insurance brokerage partners help protect corporations and nonprofits across Canada from various risks. Our leaders foster a collaborative environment focused on exceptional client service.

The Alberta Commercial Lines Division is seeking an Account/Client Manager to interact with clients daily and develop relationships with clients and carrier representatives.

What You’ll Do

• Assist in preparing applications, specifications, and marketing strategies for new business and renewals.
• Provide professional customer service via phone, email, and walk-ins regarding coverage, billing, claims, and audits.
• Identify opportunities for revenue growth through cross-selling and referrals.
• Maintain long-term relationships with clients, insurance carriers, and internal staff.

What You Bring

• Alberta General License in good standing.
• Over 3 years of industry experience, preferably in broking or underwriting.
• Experience with Mid-Market Risks, especially large accounts with premiums over $25,000.
• Excellent communication skills and ability to work independently and remotely.
• Strong relationship-building skills and organizational abilities.
• Analytical, detail-oriented, and decisive.
• Flexible and adaptable to changing priorities.
• Extensive insurance carrier relationships and proficiency with EPIC and Microsoft Office Suite.

Who We Are

NFP, an Aon company, is recognized as a top workplace with awards for diversity and inclusion. We provide tailored solutions to manage risks, workforce, and wealth challenges globally, with a strong focus on people-first values.

Learn more at https://nfp.ca

What’s In It For You

Our PeopleFirst culture offers numerous benefits:

• Annual bonus
• Matching 5% RRSP
• Referral commissions
• Comprehensive health benefits including a Health Care Spending Account
• Support for professional development and licensing
• Opportunities for career growth within a global team

Our team is committed to diversity, collaboration, and community engagement, supporting personal and professional growth while contributing positively to society.

Accommodations are available upon request for candidates during the selection process.