Instructor, Emergency First Response Team (EFRT)

Ornge; Mississauga; Hybrid; CAD 83,000 - 100,000; Full time

Job summary

Join a leading healthcare organization as an Instructor for the Emergency First Response Team (EFRT). This permanent full-time role involves delivering education and training, evaluating learners, and enhancing community care outcomes. The ideal candidate has strong cultural engagement skills and relevant healthcare experience, ready to positively impact communities in Ontario.

Benefits

Comprehensive Health, Dental and Vision Benefits

Employee and Family Assistance Program

Defined Benefits Pension Plan

Paid Personal Days

Vacation time starting at three weeks per year

Tuition reimbursement

Qualifications

• Minimum 5-6 years of experience required.
• Current First-Aid and BLS Instructor status.
• G Class Driver’s License required.

Responsibilities

• Deliver training and education for the EFRT program.
• Evaluate student performance and course effectiveness.
• Design educational materials and courses as necessary.

Skills

Cultural Humility

Community Engagement

Problem Solving

Decision Making

Teamwork

Education

Ontario High School Diploma or equivalent

Post-secondary education in healthcare

Job description

INSTRUCTOR, EMERGENCY FIRST RESPONSE TEAM (EFRT)

Reference #:2025-96

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Title	Instructor, Emergency First Response Team (EFRT)
Department/Section	Clinical Affairs
Employment Status	Permanent Full Time
Targeted Salary Range	$83,767.56-$99,474.48
Work Mode	Hybrid (2 Days Per Week)
Existing Vacancy	New Position
Number of Openings	2
Location	Head Office or Any Base Location
Hours of Work	37.5 hours/week
Posting Open Date	July 7, 2025
Posting Close Date	July 21, 2025

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

Reporting to the Manager, Clinical Education Programs, the Instructor, Emergency First Response Team (EFRT) will primarily facilitate the delivery of all training and education associated with the EFRT program, to support and enhance patient outcomes and ongoing EFRT program growth. Within the Clinical Affairs department, the Instructor is additionally responsible for proctoring and evaluating any formative and summative assessments associated with the EFRT training and education programming, on behalf of the Ornge EFRT Medical Director. They will also function as supports to design and redesign educational materials and EFRT courses, as needed, ensuring adherence to high standards of patient care through collaboration with clinical leaders and partners. As an Instructor, they will represent Ornge in a professional manner, developing and maintaining positive relationships with community members, through respect and cultural awareness and competence.

Key Accountabilities:

• Ensures student awareness of course objectives, approach to education delivery and evaluation techniques.
• Conducts regularly scheduled instruction.
• Provides opportunities on a regular basis for students and community coordinators to connect and provide course feedback and clarifications on material.
• Provides formative feedback and academic counseling of students.
• Participate and support Student Success Plans, as required.
• Evaluates and assesses learner achievement/progression and course effectiveness.
• As directed by Medical Director, Program Lead, Manager, and colleagues in Operations, contributes to the design, development, and evaluation of EFRT initial and recurrent education programming.
• Develops operational training to maintain high patient care standards.
• Provides advice on textbooks and learning materials in accordance with course objectives/instructional needs.
• Ensures compliance with any accreditation or certification standards and supports instructional design for asynchronous learning activities.
• Leads "train-the-trainer" sessions for new Instructors or other staff involved in education delivery, as required.
• Assists Manager and Program Lead in planning equipment and space needs for course delivery.
• Introduces innovative instructional concepts and techniques to enhance student learning and fosters positive and safe learning environments for colleagues and learners (including but not limited to cultural, emotional, and physical safety)
• Participates in program oversight committee and sub-committees as requested and/or nominated.
• Participates in regular Faculty meetings to discuss program, course and student concerns/issues, feedback from Medical Director, Manager, and Program Lead or review of data trends with respect to programs.
• As required, conducts quality assurance (QA) auditing in alignment with Medical Advisory Committee and Medical Director mandated aspects of the QA program, under the guidance of the Program Lead - Quality Improvement & Standards.
• Participates in quality improvement initiatives as directed by departmental or organizational needs.
• Facilitates formative and summative evaluation, as part of initial and continuing education, as required.
• Facilitates and assessments required by the Medical Director, for the purposes of medical delegation and authorization to provide care.
• Evaluates performance of patient care through call reviews, analysis of clinical metrics/KPIs and meetings with front-line responders, as directed by the Medical Director
• Assists the Manager, Clinical Education Programs, Medical Advisory Committee (MAC), and Medical Director in designing, developing, and implementing evidence-informed clinical practice/treatment guidelines, medical directives, and practice resources that enhance patient care delivery and outcomes.
• Other duties as assigned.

Qualifications:

• Ontario High School Diploma, or equivalent is required.
• Current First-Aid and BLS Instructor status with Canadian Red Cross Society, or willingness to obtain.
• A minimum of 5-6 years of experience is required.
• G Class Driver’s License is required.
• Post-secondary education in a relevant healthcare field, such as a Paramedic, Registered Nurse, or Respiratory Therapy is preferred.
• Current Emergency First/Medical Responder, or equivalent, is preferred.
• EFR/EMR, Paramedic, Registered Nurse, or Respiratory Therapist is preferred.
• Maintenance of Professional Certification/Clinical Activity (including EFR/EMR certification and Paramedics, through Base Hospital certification) is preferred.
• Five (5) years of independent practice in a related healthcare field (EFR/EMR, Paramedic, Nursing, Respiratory Therapy) is preferred.
• Two (2) years’ educational experience in teaching community responders or health professionals is preferred.
• Experience with education delivery in remote communities is preferred.
• Indigenous Cultural Competence and Safety is preferred.
• Experience in Adult Education, including community based (lay-person) education programs,are preferred.
• Ability to demonstrate experience with the use of First Responder Equipment is preferred.
• Experience in the use of low fidelity simulation equipment is preferred.
• Simulation & Debriefing education/experience is preferred.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness,attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You bring a strong commitment to cultural humility and community engagement and are passionate about working with Indigenous and remote communities.
• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [e-mail].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.